Christian Brothers Automotive
17725 Katy Freeway Suite 200
Houston
TX 77094
United States

Customer Testimonials

Report a concern   May 9, 2024 — Rated 10 out of 10 by M.M.C. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Great service, easy to schedule and get in

Report a concern   May 9, 2024 — Rated 10 out of 10 by E.R. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Great communication kept me updated with the status of my truck and did a great job!

Report a concern   May 9, 2024 — Rated 10 out of 10 by G.G. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Customer service is the best I have encountered in 30 years! Excellent communicators. I was very impressed!!

Report a concern   May 9, 2024 — Rated 10 out of 10 by P.J. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The entire repair process went well from start to finish. All the employees were very nice too! I will go there again if my car needs service

Report a concern   May 9, 2024 — Rated 10 out of 10 by Jim/Nancy Golden Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Mike you and your staff have great customer service. All the staff I have spoken to demonstrate they want to provide the best customer experience as possible from their friendliness to keeping the office and shop tidy. Thank you

Report a concern   May 9, 2024 — Rated 10 out of 10 by N.W.C. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Updates were prompt, everyone was professional and courteous.

Report a concern   May 9, 2024 — Rated 10 out of 10 by Jared Laskey Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Excellent service! Outstanding!
Everyone in the office is knowledgeable, kind, and thorough in their explanations. They truly only suggest the things that your car needs to for fixing, and not up-selling simply for the sake of charging extra money. Plus, the shuttle is an incredible extra benefit!

Report a concern   May 9, 2024 — Rated 10 out of 10 by Austin Bringenberg Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Overall the service and timeliness were fantastic. I did experience a few days of a delay but was kept in the loop the whole time. Overall would recommend this shop to anyone and will only be bringing my vehicles here from now on.

Report a concern   May 9, 2024 — Rated 10 out of 10 by Hernan/Nohra Urrego Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Very courteous service

Report a concern   May 9, 2024 — Rated 9 out of 10 by S.C. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Honest through the process & very informative on everything.
Observed a situation of an employee having an opportunity to be unprofessional…did not bite the hook…handled the situation very respectful & professional.

Report a concern   May 9, 2024 — Rated 10 out of 10 by J.K. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

They were able to get the job done right the first time and definitely know what they are doing

Report a concern   May 9, 2024 — Rated 10 out of 10 by Charles Rikli Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Location

Report a concern   May 9, 2024 — Rated 10 out of 10 by John Englisby Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The people I interacted with

Report a concern   May 9, 2024 — Rated 9 out of 10 by Leon Dowd Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

THEY DID WHAT THEY SAID OK 3 YEAR OR 36000 MILES WARRANTY ON MY WATER PUMP

Report a concern   May 9, 2024 — Rated 10 out of 10 by Autumn McGrath Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The customer service at Christian Brothers was excellent, the staff was extremely kind and knowledgeable. They checked if my car was under warranty before completing any work, they saved me a few thousand dollars. They send text updates from start to finish. They even include photos and videos of the service/problem in your quote and you can approve and deny any services from your phone. I will not be going to any other mechanic moving forward. They work on all types of makes and models. Thank you team! Highly suggest for anyone looking for a great mechanic.

Report a concern   May 9, 2024 — Rated 10 out of 10 by Joanne Anderson Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Very kind and pleasant. Tgey exolained everything to me and gave me some recommendations going forward. The facility is very clean and it shows they take pride at every level of customer service. I recommend Christian Brothers highly and they are accommodating and helpful. Thank you CB team.

Joanne Anderson
Queen Creek

Report a concern   May 9, 2024 — Rated 10 out of 10 by S.F. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Great service as always!

Report a concern   May 9, 2024 — Rated 10 out of 10 by G.D. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Staff very friendly

Report a concern   May 9, 2024 — Rated 10 out of 10 by Marie Brown Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

They are very very professional and friendly. Are honest about the situation and quality of their services.
And their customer support service is exceptional they will reach out to you to make sure everything is working properly. Integrity and Honest Customer Services. I will definitely recommend them to everyone

Report a concern   May 9, 2024 — Rated 10 out of 10 by H.H. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Everyone was very friendly and polite. I felt they gave me an honest opinion as to what was wrong with my air conditioner. However because they determined it would be covered by an extended Honda warranty, they did not do the repairs. They could have and I would not have known the difference. I appreciate their honesty.

Report a concern   May 9, 2024 — Rated 10 out of 10 by Valerie King Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

They are very nice,honest,fast working people. They go the extra mile and aren't just looking to make more money by telling us we need something we don't. I won't take our cars anywhere else

Report a concern   May 9, 2024 — Rated 9 out of 10 by Norm Ponder Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The way you kept me updated on the status of my car was unexpectedly refreshing. I had an answer every time my wife asked me about what's going on. Since I'm hard-of-hearing, it was very relaxing that we could handle things through texting. However, I think the best thing was getting reports and estimates online and being able to authorize and decline service by checking each individual task was great. The three triage levels were also helpful in decision making.

Report a concern   May 9, 2024 — Rated 10 out of 10 by Z.E. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Very kind and professional

Report a concern   May 9, 2024 — Rated 10 out of 10 by Denise Rost Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Love the awesome and consistent customer service received every time.

Report a concern   May 9, 2024 — Rated 10 out of 10 by R.B. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

I'm so appreciative of the individual that met with me at the counter to keep me updated throughout the work on my vehicle, his level of expertise, and ability to explain things to me in a way that I could understand. Much gratitude!
(Thank you for not making my comment and name public, I really just wanted to thank the man that helped me!).

Report a concern   May 9, 2024 — Rated 10 out of 10 by D.H. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Honesty and integrity
I met a tech employee of your company
A few months ago that had nothing but praise for the company as well
That’s not something that is very common today!
I do all my own repaid but cannot perform alignments, thank you for helping me out.

Report a concern   May 9, 2024 — Rated 10 out of 10 by Fran Bock Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Great service, comfortably waiting area, and very kind employees.

Report a concern   May 9, 2024 — Rated 10 out of 10 by V.C. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

One of the best experiences I’ve ever had at an automotive shop. Everyone was very pleasant to work with especially Sam. He was very detailed and helped me understand everything going on with my car.

Report a concern   May 9, 2024 — Rated 10 out of 10 by N.H. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Integrity, communication, friendly, and helpful. I trust them to do what needs to be done and not push. “extra “repairs!

Report a concern   May 9, 2024 — Rated 10 out of 10 by M.P. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Loved it! I am a returning customer at this point :)


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