Guest Testimonials
Relatively easy and straightforward online purchasing experience.
EVERYTHING
Online ticket purchase. Seating.
Chairs extremely comfortable also good environment and clean
Friendly staff and clean theater
It Is a well kept theater. Staff is friendly and helpful. Theaters are small but comfortable
Angela did a phenomenal job getting us booked and was very thorough in explaining everything you had to offer.
Great staff, always clean. Best seats around!
The experience was great. The staff was helpful and the theater was clean and comfortable. The only reason I didn't give a 10 is because they do not accept cash or tap to pay. I often forget my debit card, but use my phone for Google pay. It was very inconvenient.
It’s clean, staff is very helpful. The seats are comfortable
They were very nice and helpful. Since I booked the wrong seat, they were allowed me to exchange my tickets. The theather was cleaned and restroom were too. Enjoyed the snacks and the time we was there as well.
The theater is clean. Good movies and times. The family discounts on tickets and food are the only way my family can come. The food is great. Seats are comfy. Family bathroom is so helpful since I have a boy and girl. Love the summer free movies and kid pack. It’s my favorite theater.
Everything
Great customer service, friendly and professional
Military appreciation day, a clean theater
Love the theater but my only complaint is that every time o go it is hard to find a soda machine that gives the right mixture. It’s almost always not enough syrup and all soda.
Everything!
Easy to purchase tickets and comfortable chairs in the theater
The drink selection. And the deals certain days of the week have
Overall, I love Santikos because of its great popcorn/self serve section!! I certainly would give you a "10" rating if you were to have them at the PALLADIUM AS WELL!! Why don't you????
Also, it would be nice to have ANOTHER SODA MACHINE on the #7 Movie theater side of EMBASSY THEATER! There's only "1" there now with an icee machine. We need another soda machine like on the OTHER side of the theater.
Lastly, we were there to see Mufasa: The Lion King, and theater number 7 was COLD THAT DAY!! You really need to adjust your AC temps so that people can be comfortable while viewing their movie.
Thanks,
First name removed
I am glad you recovered the chairs. A lot better. Also wish you had senior rates on line.
Clean, big venues, comfortable seating.
Love coming to the movie theaters here!
I love it !
Everyone is always so joyful and helpful!
Employees really nice
Ease of transactions.
We love everything about Santikos. We especially like to patronize their theatres since they are so helpful to our community.
Customer service was great. I needed hearing assistance for my mother. They gave me headphones for the movie we were watching. Game changer for my Mom
The staff is very friendly and professional.