Guest Testimonials
Amazing time!! We will be booking again!!!
Quick service, professional, clean
Our group is there every Monday night for Trivia and several days a month for movies.
We did some bowling first and the staff was very friendly and welcoming. The concession staff was also very helpful and friendly.
The cleanliness and rewards system. We always go to Santikos wither it’s for a family movie night or just to bowl. I like that it’s less crowded compared to other places.
Very clean and efficient. The kiosks are a little confusing though. I bought my ticket online and thought I was supposed to use a QR to get a ticket or scan my QR on my phone. We asked what to do and the worker behind the counter at the concession area said just walk into the movie. No one checked our tickets - we could have walked in off the streets and viewed the movie for free. We would not have done this, of course, but a little shocking. No accountability.
Love the chairs! Always clean, great employees.
Very comfortable
Easy to get in and bartenders are great.
I value their contributions back to the community over other national chains. Casa Blanca is spacious, clean, and the Military Monday and Super Tuesday promotions make it affordable to go see first run shows.
clean and easy to manuever.
Only complaint was that there wasn't any salt available for the popcorn.
I love that it’s small, comfortable and not crowded. I love that I can get as many refills on popcorn and soda as I want. I highly recommend this theater!
ease of ordering tickets, comfortable chairs, nice environment and clean
Customer service , popcorn
Very nice theater
Always great easy service
Seats were comfortable
The atmosphere and how friendly and clean it is.
Everyone is friendly, theater is clean and love the discounts as a member.
I love the reward program. It directly benefits the customers. The Cibolo location is always clean and friendly. From purchasing tickets, ordering food and enjoying the movie- everything is seamless. I also love $5 Tuesdays.
Always professional greeting with the man that checks our bags and tells us which theater to go to. Never a problem with our food order and the theaters and bathrooms are generally pretty clean.
I'm very surprised and happy in how Casa Blanca and specifically Zachary Rhiger takes issues brought to attention seriously. Knowing the specific seats will be taken care of I am happy to return to Casa Blanca sooner and more often as anticipated.
Everything it’s very clean quiet to watch comfortable good seats
I enjoy the chairs and how clean the bathrooms are. The people there are friendly and kind.
Everything was outstanding... once I overcame the disaster that is the ticket purchasing process of the web site.
Although it's been awhile, I have been registered on the web site for several years. this was I've used the site just once since pre-pandemic and all went smoothly. It seems that the site underwent a major "upgrade" recently and it would not accept my order. my existing password- which is linked to my email in my Apple 'keychain" password management system, was rejected (don't know why) and your web site then asked me to reset the password by first providing my email address and the email password. Like everything else associated with passwords, email is managed by the Keychain (so I do not remember why gmail password - embarrassing, but in a world where every site requires a password, I simply cannot remember them all) faced with the dilemma of resetting a new password for my email NOT acceptable because email + password is a key data link in virtually all other web site validations,I quit the Sntikos system and walked into the theatre and purchased in advance at the counter.
I'm a rabid Santikos fan and the theatre is close to home so I'll continue to be a customer, but I'm intensely dissatisfied. There has got to be a better way to manage the purchasing system without running customers through the wringer like present system.
Rue was a wonderful hostess. She was so helpful and attentive during the party. The theater was clean and ready for us when we arrived. They were able to accommodate additional attendees and pizzas. The pizza was good and the kids loved the soda machines and ability to get their own popcorn. It was a great birthday experience!
everything was great
Everyone was very helpful and very friendly.
Staff was super helpful and friendly and the theater was clean and comfortable.