Guest Testimonials
Staff all are so kind and even if there is a few or a lot of customers they treat all with attention and respect. The theaters are always clean. There are a good diverse movies selection to choose from.
Clean and the employees are nice.
Everything was fine
Their Happy Hour, friendly staff
Everything was great but sometimes the sound is way too loud. I was too loud this time around.
THE SEATS ARE VERY COMFORTABLE PLUS EASY ACCESS TO RESTROOMS.
EVERYONE IS VERY NICE AND ACCOMONDATING.
Clean facility, friendly staff, and comfy seats. My kids love going to this Santikos location vs others.
The indie movies that you screen.
Good food, Convince, cleanliness & comfortable
I love Santikos everything about my Santikos experience. The people are friendly the customer service is great. I love the concessions. If I would have any kind of cretic for Santikos, It would be that i've noticed the seats seam to be wearing down as expected. I don't every remember having a seat that didn't work at all, but I've had a few that seam out of alignment. Other than that I love Santikos for over 20 years. Oh and one other thing. A friend made me aware that another movie chain has a movie going membership that seems very reasonable. I wish that Santikos had this. Don't get me wrong I know you have the loyalty program and I do very much love that. But the other chains discount for coming so much is better. Although I love my Santikos Embassy experience and still continues to be my go to. And also one other thing that keeps me going back to Santikos is the Popcorn, to me the hands down best movie Popcorn. As a matter of fact, I have been know only to come up to Embassy just to purchase Popcorn. So my overall is......Keep Doing what You Do Santikos.
Alway kind iand helpful!! I’m 78 and come to the movies slot r retune is patient. Love the movies thank you.
My seats in theater 2 E4&5 were broken and I was moved a few times and we ended up in the handicap seats and to make it right I was given complimentary tickets for the inconvenience
The food is good and so is the seating
great experience
The ticket-buying experience was very easy. Very clean establishment. My husband and I enjoyed the movie and our experience there.
What's not to like 👍👍
I love this theater! We went for the first time on Sunday and then returned Monday for the mystery movie. We live over 40 miles away and are much closer to other theaters, but we love your theater! It’s our new go to!
The girl with the pink hair that took are order was very helpful and polite
Efficient and clean.
The general manager reaching out directly to address the problem in my last visit and going the extra mile by offering an incentive to give the theater another try.
Great theater and customer service!
Silverado Theater is clean and inviting, auditoriums are always clean. Love that we can fill our popcorn bucket. Thank you for a wonderful experience.
The flexibility to have the seats I want where I want them .
The looks but $6for a bottle water is ridiculous
great counter people,
theatre was clean.
wish the only restroom wasn't all the way in the front( opposite end of the theatre)
Clean
Customer service, clean. One thing y'all should look into is kids going into movies they didn't buy tickets for. We went to watch Until Dawn and 2 young girls were walking around, being loud, and we're very disrespectful. You can tell they didn't buy tickets because they walked up the stairs to see if there were empty seats. Ended up sitting on the handicap row, left and came back and sat on the other side of handicap row. Everyone in the theater was telling them to hush! Just something to keep in mind now that it's going to be summer time.
Customer service
The atmosphere, always looks clean and variety of things to do while waiting on movie.
Very friendly and clean theater