Guest Testimonials
Very nice place love it.
Seats are really comfortable. Buying tickets and getting to seat is very easy now.
easy to buy tickets. friendly services
Our only complaint is the soda and popcorn containers..very flimsy and hard to hold.
Ease of purchasing tix.
Ease of purchasing tickets online then showing the ticket person. I do wish the food delivery was standard and not an extra option. It would probably reduce the amount of people getting up and interrupting the movie
I like the seating with recliners
I find most of the staff at this location to be very kind and helpful. The place is clean. The seats and theatre are great. The only thing that needs to be changed is the availability of different flavors of dippin dots.
Comfortable seating, ample concession workers, and overall ambience.
Just in general, Santikos is by far the cleanest, kindest/professional staff and easy navigation mobile app available for any theater in San Antonio.
It’s was peaceful. Got my tickets. Got my drinks and food. Then saw the movie.
The popcorn is always hot and fresh!
I love the fact that profits go to local charities. I like the reclining seats and I like the rewards program. My husband enjoys the bar.
I have noticed that the seats are getting less comfortable due to the "springs"? getting worn differently so that you aren't always sitting level. It seems that these should have been more durable, especially since they were undoubtedly expensive and designed for commercial use.
Location, customer service during the event,
This was our 3rd event with you guys, and it was as seamless and amazing as ever.
Recliners!
It's always a pleasant experience going to the Palladium. The staff at the snack counters are friendly, and the restrooms and theatres are clean. I'm happy to have the Palladium in my area.
Everything was ready for us when we arrived, and we had a host assigned to our event
We drove from over an hour away JUST to come to this theater. This was only my second time coming, but after bringing my husband along this time, I can tell you that we will definitely return! We love the seats, the trays, the cleanliness…and we love how kind and polite the staff is to us. I cannot say enough wonderful things about this theater.
Seats!
We have always enjoyed everything!
I enjoy everything about Santikos❣️
The cleanliness 0f the theatre. Excellent food
Was hoping the IMAX theater would have recliners, but other than that I has a great time
It was good!
Great seats, temperature was cold and perfect, popcorn was fresh. We will be back.
Our tickets needed to be adjusted from the online purchase and the front desk was very helpful with adjusting. Very good customer service
The staff are very friendly. The bathrooms and theaters all feel pretty clean.
The Grand 14 is a very comfortable theater with its seats and pleasant atmosphere. I do wish there was more freedom in using our points when we redeem them. Thank you
The seating is superb! The staff at the concession stand is friendly and helpful.