Client Testimonials

I have like the attention my home has been given as well as the professionalism I have been treated with.

The person came and worked nonstop for 4 hours and removed years of dust and grime. She was pleasant and personable.

Trustworthy and thorough

I like that the specific parts of my house being cleaned are outlined, so I can both verify and keep track of what needs to be done in-between visits. If I haven't had a chance to "tidy up" before MM comes, I like that any clutter/mess is always neatly placed to the side or neatly piled so that I don't lose anything because they attempted to put it away. Always a good overall experience.

Efficient and thorough

I love how clean the staff gets all the corners and that it doesn't smell like a herd of cats and dogs live here when I open the door. I also love that it does not smell like chemicals. Most of all, I really like the staff, they are always so positive and nice.

Very professional yet friendly and helpful. She knew her business and went beyond our expectations. Represented the company in all aspects.

Very thorough. Products adequate or better. Could stand some lessons in bed making

very private and allows you to relax

I like that I have the same team each time, so they really know my house, and get it cleaner than I do. I also appreciate that the house smells clean, not like cleaners.

First - I am thrilled with how well my home is cleaned. Deidra is awesome!!! Second- I appreciate her letting me know what areas got special attention and the areas that she will concentrate on at the next service. She also invites me to let her know if I would like her to pay special attention to a particular room or area.

I am very pleased with the service.

The crew sticks to the schedule and we appreciate knowing we can count on them to be here as expected.

The products have a pleasant but not intrusive fragrance. There are so many products on the market with overwhelming fragrances that tend to trigger asthma symptoms. Neither of us has had a single coughing episode following our home cleaning.

I like the fact that the workweek are bonded. They bring their own supplies.

Do an excellent job.

Very nice clean smell and relaxing atmosphere.

I like the products used and that my house smells clean when I come home, not fake flowers or chemical smells. I especially like the staff that cleans my home. They are friendly and professional.

But.... I am upset that the status of my housecleaning contract with Merry Maids was changed. When I began, I was assured that there would be two people minimum cleaning. For the past few months, only one person has been scheduled to clean. I have several issues with this change. First, no one from the business office let me know of the change. Second, I cannot believe one person can do as good a job as two people and it is unreasonable to expect her to do so. Third, I am paying the same rate for fewer service hours. Fourth, and this is really important to me, I do not believe this change is fair to the housekeepers. They work hard and are at a disadvantage if there is only one person. A single female employee could be injured or accused of theft. I trust this staff with my home, but I do not believe that everyone is as honest as I am and a single housekeeper has no one to back her up if accused of doing something wrong.

Everything looked and felt clean. Deadra was very pleasant and attentive to our desires. She's a very good listener and follows through very well.

Regarding the products, when we shop for various cleaning/washing/polishing products, we always make a point of buying products with no added scent. So, after Merry Maids left, we were very much aware for several days of all the strong additional fragrences in our home.

We like the service and plan to continue using your firm. Who knows, maybe we can adjust to the fragrences.

I like the way the maid cleaned.

My cleaner was friendly, polite, and fast! It was my first cleaning, and I am more than satisfied!!

I am completely satisfied with the service I am receiving. I especially like that the ladies who clean my house leave the check list letting me know what they have done. I also like that I am contacted when the day or time changes so I am aware when they will arrive. I like that they sign the check list so I always know who has been in my home. Thanks so much. I love coming from work to a clean home.

My home smelled great and very relaxing. There was no difficulty getting into my home nor leaving it. It did not take very long to do the work. I was so excited to return home free from the stress of cleaning. Thank you Merry Maids!!!

I had a move out cleaning done. I couldn't be happier with the service. It made me a firm believer in the fact that I need Merry Maids in my new home. They have been in business a long time. Customer service is amazing. I would tell everyone to use this trusted company.

I like that the same team cleans my house and that the house smells clean when I come home, instead of like chemicals and weird fragrances. The team does an exceptional job every time. I believe they get the house cleaner than I do even if I spend hours and hours longer. I believe that I will continue to use Merry Maids as long as I live in Florence.

I think the team assigned to my home is the best there is. They are fabulous! Friendly, efficient, and pleasant. Mark, the office manager, is also amazing - professional and really nice.

Efficiency & timely manner of operating

Everything looked and smelled so clean!

I absolutely adore the women who take care of our home. They are so friendly and upbeat and do a better job getting my house clean than I can. My home looks like it is sparkling when I come home. I wish I could afford for them to come every week!

Mom and Dad said that the maids did much better since I said that the corners and edges needed more attention. I appreciate the follow up.

I love you being green clean! Pricing was excellent & the home looked lovely upon completion.

Clean house is enough said!!