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147 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your company did exactly what you said you would do. A great repair job! Thank you.
Quality work, competent and responsive customer service.
They repaired an old spinning wheel for me, they did a great job. The repairman was friendly and professional. Also was prompt in responding to initial call.
I appreciated the explanation of the repair work, and the cost involved before I agreed to have the work done. The work was done in the time Terry said it would be finished and I was very pleased with the excellent job that was done on my chairs. I would definitely recommend Terry Trim for furniture repair.
Did a good job and were on time
The technician was very professional, knowledgeable, and tidy. He was able to figure out (and fix) the problem immediately. Great job! Very happy!
Friendly, Timely,excellent workmanship.
Can not think of a thing. The work done is always of the highest quality and the turnaround time is great.
Customer service and quality is great.
We especially appreciated Simon's amazing work and the delightful results. He is a pleasure to work with and leaves a lasting impression of professionalism. Quality of his work was fantastic!
How well the pieces that are repaired turn out, if there are pieces that Dallas feels he can't restore to look right he lets me know immediately. Also, the timely fashion that pieces are fixed, I can always count on Dallas to be quick to respond to my calls.
Competent. Friendly. Reliable. Timely.
I really like the fact that Dallas Hensley does what he says when he says he is going to do it. I take great comfort in knowing he is on the job. Thank you Dalls!
They respond when we call
I received the most professional care and effort in repairing my furniture. I had a wonderful experience. I've shared this with friends and family. My experience was top notch.
work done in quick turn around time and professional well communicated service
Tom Mannion was very thourough with his work and follow up. He did a great job on the repair of my chair all while being very friendly.
excellent repair to antique pieces, prompt and courteous service
Dallas is very friendly and quick to respond.
Very customer accommodating and took pride in his work.
Response time was above average expected, estimate properly detailed and submission again more timely than average.
Overall well Done!
personal service
We loved the high quality service provided by the Furniture Medic team of the Healy's. They were prompt, friendly, and the prices were reasonable.
Furniture Medic was professional every step of the way--from scheduling to finishing!
Looks great, completed quickly, helpful.
Good quality workmanship. Very helpful and on time. Thanks so much!
All of the work was handled in an efficient and professional manner from the original estimations to the project completion. It enabled us to re-cycle some old office furniture and to have it look like new. The end result is beautiful and the client is very happy.
Network Services Company has worked with Furniture Medic for over two years. When we moved into our new Schaumburg office two years ago, our refurbished furniture had scratches and dents and a few furniture pieces required detailed repair. We were very pleased with Furniture Medic’s carpentry work which prompted a comment from our President, “My furniture looks as good as it did when it was originally purchased.”
Lynette Vanderzee and her staff are true professionals. We have been pleased with the quality, attentiveness and responsiveness of their service. We recently hired a new executive and were given the task to have his office ready within two days. I called Furniture Medic and once again they worked with us and were able to accommodate our needs! They came in Saturday morning, their carpentry work was excellent and the office was ready Monday morning.
I would recommend Furniture Medic for any type of carpentry work – small or large. Furniture Medic will work with you to accommodate all your business needs.
I was afraid the discoloration on our leather sofa was going to be a permanent eye sore.
The technician from Furniture Medic restored it to perfection! He was a true professional artist, as he blended the color to match precisely.
made the chair look great again...was prompt, courteous, and a fair price.