- Phone: 1.800.969.2071
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based on 5169 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fixed the problem, looks great!!
Very polite and professional ladies explained and took their time to do it right.
Scheduled a mutually convenient appointment.
Came to my home.
Didn't overpromise.
Accomplished what was promised.
Delivered faster than promised.
Quality work.
Price estimated/quoted was fair and was the price I paid.
No price surprises.
No pressure for additional products or services.
Jason was professional, on time, respectful of my property and did a fantastic job on the repair. He turned the repair job around in less than 24 hours which included a haul off to his shop and a delivery back to me. The table is 400+ pounds so not an easy job and he did all of this over the weekend. AMAZING. I will recommend him to anyone needing furniture repairs or restoration.
Thank You Jason!
First name removed
Not only do they do quality work but they are timely and prompt. I love that they call you when they are on their way so you aren’t waiting around. Everyone is extremely nice as well.
Excellent service, prompt and professional.
This service and their employees are incredible! From their scheduling through to the repair process they were prompt, professional and thorough. I didn’t know how they were going to repair the chipped corner of my cabinet, and when the service people were finished you couldn’t tell there was ever a problem. I look forward to recommending Furniture Medic to anyone who needs assistance.
Very professional. On time, easy to talk to, and came right to the house. That was very convenient for us! Shelves look amazing and it didn't take long. Great work.
Jason was very easy to work with, and did an outstanding job of finishing 7 wood doors for me.
Professionalism and courtesy of time in scheduling.
Quality of workmanship.
Wonderful, professional staff who did quality work.
They fixed a cabinet that I thought I had to replace. They did such a great job
From Lynette, Shelly, Petrina, all the way to the technicians--
Everything was handled in a very professional, courteous, and timely way. Of course their technical skills were impeccable and we are very please with the turnout of all the areas we requested to be repaired. They were very accommodating regarding our schedule as well
Will definitely use them again.
Jason was professional, skilled and responsive. He completed the job on time and was extremely knowledgeable. Highly recommend!
Complete and thorough! If you need your furniture repaired a call to this shop won’t be regretted!
Girls did a great job!
Jason was great! He was very professional, punctual, creative and solutions oriented. He worked on a home office desk that was fairly new. The style is mid-century modern and the wood is some kind of hardwood; reddish gold with beautifully subtle knots and color variations. It was damaged by an employee that placed a protective cloth on the surface, but had not realized that the cloth had absorbed a bit of isopropyl alcohol. When the cloth was removed it took some of the finish off, which left a noticeable void on the surface in the pattern of the microfiber towel. I thought she'd faint. I also thought my partner would be crushed to find her desk blemished from this incident, and ultimately hold me responsible. Luckily, I had remembered seeing a vehicle with some kind of furniture repair advertisement and quickly did a search on the internet. Furniture Medic was the closest, so I called to schedule an appointment. I was impressed when Jason was at my door within the hour. He examined the desk, went back to his truck to get his tools. He rolled in a smartly organized dolly of tools and goodies to begin the repair. I was worried about filler, color match, and finish but he created a really good replica of a knot that he copied from another area of the top side. He checked with me to get my approval, and then applied his special finish on the entire surface. It looks like it never happened. I couldn't be more pleased. I highly recommend Jason and Furniture Medic.
My kitchen feels properly updated and new.
I wasn’t thrilled that they drilled holes in the cabinet
Quick, professional, thorough and friendly. Thanks for making this an easy process.
Quality of work is excellent. Several repairs were made to my kitchen cabinets and it is impossible to see where dings and scratches were. The repairs are color matched perfectly. Work is done quickly and work area protected during repairs and cleaned prior to leaving. Excellent service and would highly recommend.
Nice work very professional.
You did a great job, even tho it was over 40 years old.
Fixed the scratch I had completely
Jason did a fantastic job refinishing our damaged woodwork. He showed up on time was fast and efficient. We will have him back to fix other problems in our home.
We were very pleased with the excellent work done in our home this week by Jason Frederick of Furniture Medic. We will definitely hire him again in the future. First name removed and Florence Last name removed
Fast and very easy to deal with Jason is great
The team tried multiple options of paint to repair my piece, and sent me pictures for comparisons.
The communication was great, the repaired product looks gorgeous and the delivery team was wonderful.
They are the best. Great service, quick response, great work, are always there when you need them
Everything from the intake, scheduling, and reminder calls to the prompt arrival, quick work, and AMAZING skill of the team blew me away. I will absolutely recommend you to friends and family!