Member Testimonials
I like the size of the wave. Not too big but not too small. I also like how there are individual TVs on many units so you can watch what you want and you don't have to figure out how to tune your headphones into the wall TV that you want to watch.
All the instructors are friendly, approachable and very knowledgeable. I particularly enjoy the variety of classes provided, such as boxing, bootcamp, rig camp etc. The layout of the gym works very well especially the weights area which is sectioned off.
One thing that could be improved is how to book classes. It is very difficult to book a place with your popular classes as they are always fully booked . What I find very disappointing is when it comes to the day people don't turn up which is very unfair for people who otherwise would have liked to attend the class.
Clean, comfortable, functional, well-maintained, friendly.
However, I really DISLIKE the elevator music that is played in the women's lounge.
what I like is the prices are reasonable ,the Staff helps you with your exercise if you are doing it in a way that may hurt your self. The keep the plates on the proper stands and keep the floor free from accidents. When working with new or older clients , they treat them with perfection and kindness. Everyone help keep the place clean and the air quality is great.
Clean, well run, and very friendly people!
Friendly, home-like environment.
Low pressure phys ed programs
Everyone is friendly. I tend to be a goal oriented person and like tracking my progress on the computer. It's exciting when I hit a milestone and see the "fireworks." It keeps me coming back. I also have the overall goal of traveling to Peru again. The second time I went in 2013 (the first time being 2008), after being a member of TriHealth 2.5 years, I was in much better shape for the strenuous stairs and high altitudes. I notice traveling is airports is much less draining than in the past. I used to be tired for a whole day after lugging luggage through airports on flights. Now it lasts only five minutes. Hurrah!!
great class instructors and clean facility!
I have been very impressed with service and quality of help and instruction I have received.
I love the variety of classes offered. I also love the instructors who are always prepared and encouraging.
Being greeted by a friendly face each visit. However, I was a member for almost eight months before any employee called me by my name.
The facility is very clean and the staff is exceptionally friendly. The equipment is well maintained.
Cleanliness
I like the friendliness and cleanliness of the facility. I love the way the work out machines are arranged for easy access. I wish I knew how to use the machines!!!
Friendly, efficient and professional.
Staff. Cleanliness. Good selection of equipment. Programs.
Quality of the facilities, excellent personnel
friendly and everything is well maintained
Hours are right for me. Equipment is new. Space is clean. People are friendly
variety of offerings
I love the classes. The equipment is in excellent condition and the people are friendly and caring.
Friendly staff
Great staff!
I like the staff members that take the time to say your name or hi when they register your card. I like the cleanliness of the entire space including the locker rooms. I like the constant update in equipment. I like the classes that I have taken.
Open 24 hours
All that is offered -gym pool weights etc
Excellent classes, excellent facilities
Les mills classes, the babysitting room, the knowledge and kindness of all staff.
Good service , the caldarium could be clean down more. As some constructive critism.
Friendly, accommodating staff. Nice equipment.