Member Testimonials
Every staff person from check in to towel pickup are friendly and courteous. I have not seen a frown or heard a crosword from anyone. P
Never cramped, great hours, really nice staff, and convenient location (midtown)!
Hours; variety of equipment
Variety of activities, organisation, facilities for activities and relaxation, the excellent restaurant, Re-fresh facilities, friendliness of staff, comfort of dressing rooms, underfloor heating in dressing rooms, regular contact and reminders by email
Multitude of activities and equipment
Great range of equipment and facilities.
Not overcrowded and variety of things to do!
Friendly welcome, great facilities and changing rooms. Some constructive criticism: Smoothies need improvement and staff in the pool are not pleasant to my kids.
no waits for weights! nice staff, clean locker room
I really love this gym the only thing is the child care and camp the kids seem bored in the older camp and my little son cries the whole time in the baby room!
Friendly attentive staff.
Convenient to my work, has all the equipment that I need or want (and more). Mainly, though, I really like the employees and instructors. Food is good, too.
I like the availability of treadmills and other exercise machines. I like that the facility is not overrun with teenagers like the Cuyahoga Falls Natatorium.
Cleanliness of facility, friendliness of staff, not overly crowded, convenient babysitting hours, exercise prescriptions
It's not crowded and easy to attend classes
Very good yoga classes. Excellent locker room and shower facilities.
Unfortunate for me: you do not honor Silver and Fit program. Thank you Greg for taking the time to speak with me about alternatives, like $13 per session...I have appreciated my year with you all..
Name removed
Convenience, cleanliness, friendliness of front desk
please replace the audio and headset cords in the bike spin room
they are way past fixing with tape
the continual shorting out is a great source of frustration to both instructors and participants
thanks
Name removed
I like the cardio room and I love my trainer Cindy Williamson
People and facilitates.
We already have recommended numerous people to Harbor Square. We really like the family-friendly atmosphere and classes.
Clean, friendly staff, great amenities.
Friendly staff, 20% off when you go 8 times or more (VERY motivating), cleaning wipes for the equipment, yummy smoothies, clean and well equiped lockerooms, Good key system for the lockers as well.
Services are very good to get you into the gym but very little follow up to monitor your progress if you fall off the wagon ????
Like the classes and staff
The locker rooms are always very clean and well maintained as are the rest of the areas of the gym. However could we get another trap/hex bar and PLEASE more grid foam rollers? We used to have a ton and now there are 3
Like my trainer
I like the facility and the staff.
Great front desk, super class schedules, and clean facility.
The employees are top notch. The only negative comment I have is, I have requested that signs be put up to encourage members to wipe down the machines after they use them. I have often seen sweat on the matts under the machines after some members finish their workout. Some of these people go to use other equipment wet with no consideration for others. It is disgusting!!!I wipe the machines before I use them!!! Gross!