Client Testimonials

Easy to book, very polite, did a good job

Very good carpet cleaning process; very good employees!

The guy that came out was very friendly and did a great job

Excellent job cleaning my carpets and tile! Highly recommend!

The service man was knowledgeable and polite. The cleaning was done on time and efficiently. The carpets in all three rooms look great.

The techs worked extra hard as they cleaned the rugs.

Very professional , Great job! Thank you! I have given your companies info to two neighbors.
Tray was great!

Zerorez is the only carpet cleaning service we've used for years. When we leave a messaged requesting service, Zerorez responds early on the following business day to set up the appointment.

The sales person who answers the phone determines the service(s) needed and researches the best price, including any current discounts available.

On the day arranged, a technician calls about half an hour before the service to report the exact time of arrival. Without exception, the technicians are professional, prompt, cordial, and great communicators, and it's clear that the office has relayed the customer's request in detail. On arrival, the technician examines the carpet to be cleaned so as to ascertain the degree of soil and identify the types of stains that require special treatment.

I need "emergency" cleaning service due to my dog's illness on 01/31/2023. Zerorez was able to schedule the cleaning for the very next day.

The work is accomplished well and without delay. ITS FAST! There is no odor to the cleaning solutions used, and the carpet is TOTALLY clean and soft to the touch. (It's amazing, the stains that they deal with, seemingly effortlessly!)

Zerorez carpet (and furniture) cleaning is worth every penny.

Very punctual and polite. The technician did a great job. Looks fantastic.

No residue

I love that it is clean without any chemical smells.

The experience overall has been 10 out of 10. Will totally come back to do business with you guys. Thank you for the amazing experience.

Great job

Justin was very knowledgeable and did a great job!

Beautiful job by Jason.

From start to finish Zerorez is the absolute BEST! I thought for sure this was going to be the year I would have to rip my carpets out because of some stains from my dog, but nope! Thanks to Zerorez they practically look new again! Thanks for doing such a great job! Justin, I will be requesting you again for sure!

Carpet looks and feels great--probably the best since we bought the house!

Your technician and your product done a fantastic job. Thank you for your services.

Ease of making reservation.
Friendly and professional demeanor of staff.
Timely contact throughout.
And of course, great job of cleaning carpet and rug!

You do a great job cleaning my carpets.

Our tech called before coming to let us know ETA. He was on-time. Walked through the house with us (as this was our first time) to show him some areas of concern. He got started right away, gave us a cleaning time frame and was done within that time. Carpets looked and smelled great! Took the time to go over post cleaning care, dry time etc. Our carpet looks new again, especially in the high traffic areas. All of our stains (except for 1- which does look better which he was up front about the possibility of not completely getting out) are gone! Love the science behind their cleaning as well as safety for my pets. It was cost effective for us as well! Highly recommend!

The rugs are 21 years old and never been professionally cleaned the Tech did a great job came out better than I thought it would

Great customer service. Very responsive and that is rare in this day and age.

Jacob went above and beyond, set honest expectations and worked hard to exceed them

Arrived on time after courtesy call and did a great job

From the person whogave me the estimate and made the appointment to the service tech, excellent customer service.

Trey called ahead, arrived when he said he would and listened carefully to my carpet stain concerns.
As I reviewed the Zerorez process as he was finishing up, I realized that the rotating power brush process had not been used. Given the length of time since I had cleaned my carpets and due to staining, I really wanted this part of the process. Trey agreed to my request and went back to the office to get that machine and went over the areas needing extra attention. This really helped in quite a few of the problem areas. I regret I did not have cash to tip Trey!

On time and performed a great carpet cleaning job.

Anthony was great! Explained the services and allowed for questions!

Very professional and done a great job.my carpets look great