- Phone: 604.468.2273
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Client Testimonials
Prompt, caring, compassionate and helpful. Thank you.
Wonderful service, a lifesaver for our family. Thank-you for all you do Nurses Next Door is the best service for elder care givers available, professional and friendly. :-)
We have been very happy with the service your company offers. My only criticism would be that many times now the communication between your staff is not good. I have had several occasions where I have had 3 different calls on the same day from 3 different staff who all gave me different information like the time and day the care worker was expected. We also requested that our care worker not set up more salon appointments for mother in law, as we need the care worker to focus on personal care and some cleaning, but she set up another appointment any way.
I like the people. Great with clients, thoughtful, creative
the biggest reason is that you have paired a Companion with my mother that has been a fantastic fit! Carmen is lovely. She is caring, she likes to listen and is very receptive to the moods and health of my elderly mother. I met Carmen one day when I had the day off. She is a wonderful person. Thank you for hitting it out of the park with the first 'companion' my mother has ever been paired with through a service like Nurse Next Door.
The care giver was a perfect match for my dad. She is very personable and so helpful to both me and my dad.
Prompt professional care, also really appreciate the 24 hour access line. Very accommodating when schedule needs to be changed.
My reason is because the girl has to be told each time what I want done first
The RNs, LPNs and Aides all seem to genuinely care about the patient's well being.
friendly, caring,competent care givers.
Kind, caring, patient people
I would suggest they check other like companies before making a decision.
Easy to make arrangements for in home service.
Everyone seems very dedicated to caring and helping the client!!
My Dad, is incredibly happy with your staff! They do their jobs well, and demonstrate a real caring attitude. Dad notices...........
The excellent mix of professionalism and enthusiasm my foot care nurse has with her job. Agata is always cheerful, punctual and efficient, with each visit leaving me feeling real comfort in my feet.
Name removed.
The companion for my dad is almost like his wife. She doesn't take no for an answer to a request to go for a walk. And she is reliable for keeping the house in order with laundry, household chores, dr appts. etc. And her notes are great and keep me in the loop of my dad's life.
Your team has worked hard with us to provide consistent and reliable care for my mom. We have been fortunate to have wonderful caregivers.
Nurse Next Door has provided great service by your caring and competent employees for my dad over the past few months, ranging from a level of care necessary for him to be at home rather than in hospital, through to less-critical assistance with various personal needs as he has regained his strength and independence. All is very much appreciated.
My Mom really likes her girls & we like peach of mind knowing someone is there & for the social aspect. It's likely my Moms fault but I didn't really see very much light housekeeping done which we understood that in a 3-4 hour shift would be done so then I still have more things I have to do instead of just visiting my Mom. I always do lots around the trailer but I think bathrooms, & kitchen floor , & bedding & occasionally fridge cleaned out would be nice.otherwise My Mom is happy with the girls she has now. & im happy with ur contact with me or my brother when u have concerns with her breathing. Thx.:)
My Mom loves her current care giver. They are friends and she looks forward to each day she visiits. The caregiver works hard to prepare several meals for Mom, also changing sheets, dusting and general house tidying. Mom says she works hard and still has time for a cup of coffee and a chat.
the caregiver assigned is a good fit for me
The services have been excellent for my mother.
They are very knowledgeable and friendly and they do all the requests that we need
I've become quite fond of and attached to my caregivers "Toni" (I spelled it wrong) and Katie. I couldn't imagine life without them!!!! They feel like family when they walk in the door. We are always so happy to see them! And they always have smiles upon their faces and great attitudes. Both Katie & "Toni" have great work ethic and I'm always so pleased with their work. I don't need to ask for specific chores to be done as they anticipate my needs and determine what is a priority in order to make the most of their shift. I would definitely recommend them!!!!! And hope you hold them in the same high regards. They are great embassadors for your company.
The same as my previous survey comments I have sent.
Everyone has been so helpful and accommodating
Reliability
Keep me up to date. Very reliable

Very attentive to needs for the client and went above and beyond to provide information and services.