Client Testimonials

Friendly, professional caregivers and excellent customer service (sounds like a commercial, but it's all true!)

Your staff are cheerful and friendly and willing to do whatever is asked of them.

Very good service; but you keep contacting me instead of my mum.

Hmmmmmm
Nobody’s perfect.

Friendly and professional service

good attitude.

Scheduling is easy! Caregiver is excellent and I like that she can get to know my Mom and has become a friend over time. She is willing to do any little chores like take out the recycling or dust and does so without being told. She treats Mom like family. Thank you!

Very happy with the staff, they do all they can to accommodate our needs.

Great communication, and handle all changes quickly and efficiently. Great service even at the last minute. Caregivers are all very professional, and work on getting to know their clients - documentation A+ and very helpful for family members.

Thank you

The Care Designer, Leah Talson did an excellent job on assessing my needs and explaining the available services. The information package is excellent. My 2 different RN/LPN were both friendly, punctual ( liked how they had to phone in and out to ensure they stayed the alottted time) and did all that I asked of them.
As 2 hours is the minimum stay, the cost could be a problem for some people which would prevent me from recommending your services to those people otherwise I was very pleased.

As I do not know future needs, I appreciate that my file will stay open so I could use your services without having to go through the Care Designer process again.

The people at the Scheduling were helpful and knowledgeable in confirming times which made it very easy.

My mom is so happy. She so looks forward to the visits.

Everyone is so caring and helpful. The service is great.

Very attentive to needs for the client and went above and beyond to provide information and services.

Prompt, caring, compassionate and helpful. Thank you.

Wonderful service, a lifesaver for our family. Thank-you for all you do Nurses Next Door is the best service for elder care givers available, professional and friendly. :-)

We have been very happy with the service your company offers. My only criticism would be that many times now the communication between your staff is not good. I have had several occasions where I have had 3 different calls on the same day from 3 different staff who all gave me different information like the time and day the care worker was expected. We also requested that our care worker not set up more salon appointments for mother in law, as we need the care worker to focus on personal care and some cleaning, but she set up another appointment any way.

I like the people. Great with clients, thoughtful, creative

the biggest reason is that you have paired a Companion with my mother that has been a fantastic fit! Carmen is lovely. She is caring, she likes to listen and is very receptive to the moods and health of my elderly mother. I met Carmen one day when I had the day off. She is a wonderful person. Thank you for hitting it out of the park with the first 'companion' my mother has ever been paired with through a service like Nurse Next Door.

The care giver was a perfect match for my dad. She is very personable and so helpful to both me and my dad.

Prompt professional care, also really appreciate the 24 hour access line. Very accommodating when schedule needs to be changed.

My reason is because the girl has to be told each time what I want done first

The RNs, LPNs and Aides all seem to genuinely care about the patient's well being.

friendly, caring,competent care givers.

Kind, caring, patient people

I would suggest they check other like companies before making a decision.

Easy to make arrangements for in home service.

Everyone seems very dedicated to caring and helping the client!!

My Dad, is incredibly happy with your staff! They do their jobs well, and demonstrate a real caring attitude. Dad notices...........

The excellent mix of professionalism and enthusiasm my foot care nurse has with her job. Agata is always cheerful, punctual and efficient, with each visit leaving me feeling real comfort in my feet.

Name removed.

The companion for my dad is almost like his wife. She doesn't take no for an answer to a request to go for a walk. And she is reliable for keeping the house in order with laundry, household chores, dr appts. etc. And her notes are great and keep me in the loop of my dad's life.