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Customer Testimonials
The cookies taste really good. Service is good also
The creativity
Great design n delivered on time
It was easy to go on line To see the large variety of choices of arrangements. The person I talked to on the phone in Nashville TN took all my info and set up my delivery to Marysville TN quickly and accurately.
Easy to use website, prompt delivery, and personal phone call to confirm deliver.
I constantly recommend Coolies by Design to many people in many different areas of the country. The first one received was in 1990 and was called Cookie Bouquet. I have given cookies to many people across the US. I like everything about your product and appreciate your quick delivery. The child was delighted. This family is the only one I know in Nashville. They would be the ones to pass info.
They're beautiful and delicious.
I LOVE how you decorate your cookies - very CREATIVE and COLORFUL !!!!! My sister LOVED her cookie bouquet!!! THANK YOU :) :)
They were very customer service oriented
GOOD FOLLOW THROUGH: Easy to order on-line, good selection, and quick replies to confirm the order and to keep the customer abreast through out the completion of the delivery process.
MINOR ERROR IN THE DELIVERY: The delivery was delivered on February 3rd while the delivery requested was February 6th or 7th. On the other hand, there was someone home to receive the delivery on February 3rd. My granddaughter was very happy!!!! The cookies are especially good, and that is what brought me back to "Cookies by Design." I have ordered previously.
GENERAL COMMENTS: The cookies are very good! I do think the pricing is a little high, especially when you add the delivery charge of $12.00, plus the $2.00 added on fee. I have two other granddaughter birthdays coming, but admit I will need to consider other delivery services because of the pricing, and with no coupons, I need to be concern monetarily, especially in this very tight economy.
Quick service and delicious cookies!
The young woman on the phone was very helpful. I don't know how the actual delivery went because you all are 800 miles away but I always like my local Cookies by Design store so I was sure I would like yours too. My name won't help in your publicity. Hope your business thrives.
These cookies were delicious, beautiful, and a basket full of fun!!
Great product and awesome service. Thank you.
They are really nice gifts and the prices are affordable.
Beautiful and delicious
Quality of product, freshness and presentation
always fresh and so so cute
The cookies are amazing, they taste great and look fabulous!I called in the morning and the bouquet was delivered the same day!I know recipients are happy that they received a cookie bouquet... it's fun and delicious!
We love the decorations and how delicious the cookies are. I nice change to the balloons that we usually got for special occasions
I was able to place an order on a Saturday and was able to have it delivered the same day. The person went above and beyond to make me happy.
Personalized service, great work and fantastic customer service!!!
Delicious beautiful cookies
Creativity, quality of cookies
the gluten free addition of products was appreciated. The regular cookies are very tasty and we have a child with a gluten allergy so it was nice to be able to send an edible treat that actually tastes good ( relying on the tesimonial of the recipients).
The ease of the order process, and the timely delivery service.
they're cute, fresh and personal
Very unusual, delivered on time, helpful service representatives on the phone
I loved the same day or next day service! The cookies were said to be tasty and very much appreciated! Thank you so much!
I usually receive fantastic bouquets from you guys, but this last one was not up to previous expectations. I called to explain the quality and little imperfections and they totally have me a refund. I was so impressed. Just reassuring me how much I love these cookies and nice people!