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Customer Testimonials
Delivered when requested even through a snow storm! Picture perfect & delicious !
Wendy was so helpful and made my first purchase so personal and easy. She went out of her way to help me put together just the right Cookie bouquet.
The colors were absolutely delicious and delivered with care!!
The cookies are delicious..they have a unique design.
Great customer service!!
I sent cookies to my daughter for her birthday. She was surprised and happy to get them. She said the amount of detail you put into painting with frosting was amazing. She's sent several pictures of where the bouquet has been in her home. She hasn't mentioned how good they are yet because she's enjoying the beauty of them. I'll drop you a line when I get that update. Thank you for helping make her birthday special.
Great product and customer service. Very responsive to my needs. Even called to let me know that my cookie package was delivered. Definitely would order from Cookies by Design again.
Everything Excellent Customer Service and The cookie bouquet was Perfection
Love your products and the ease of ordering and delivery!!
It was easy to order online and pick up in store the next day. It also tasted good and the icing design was good.
Wonderful experience.
Great service! Exceptional execution on designs!
Very good service
The cookies have not been delivered and missed the 40th birthday party. FedEx did not send drivers out on deliveries due to weather so I will just wait and see when they will get delivered. The need for these cookies has past.
I was very happy with the cookie experience.
Everyone was very pleasant and seemed to be quite happy doing their creative job. The decorating is just beautiful. And the cookies were ready on time! I was very pleased.
Our cookie bouquet was supposed to be hand delivered on Monday, 1/31, to our son-in-law in Brooklyn. I really appreciated that we were notified of a possible delay due to a winter storm in NYC. I was told it would be delivered a day late, on Tuesday, 2/1, but it actually arrived on Wednesday, 2/2, by Fed Ex. My order confirmation email stated I would be notified when the cookie bouquet ws delivered, but I never received an email, text or other delivery notification. I had to tell the recipient about their surprise cookie bouquet and had him tell me when it was delivered. That was the only negative. I am a long time customer of Cookies By Design around the country, and I love sending cookie bouquets.
Everything!! I am a repeat customer. My dad loves his cookies!! I probably send these to him 2-3 times per year. The website is super! Very easy and many lovely options. The cookies always arrive on time and never disappoint! Great company, excellent cookies - highly recommend!!
The cookie bouquet that I purchased was done beautifully and very cheerful. It made the day for the person I sent it too. I also like getting a call letting me know it was delivered. It was a great experience. Thank you for your professionalism.
Order was delivered on exactly the day I requested. My sister sent me a picture of the cookie basket and it was exactly what I ordered. Her family said the cookies were delicious!
My dad loved the cookie basket we sent him for his birthday. He said the cookies were very tasty and big. The highlight of his days this past week was to decide what flavor he was going to try that day.
The cookies were a hit for the retirement party. Team members thought the flavors and designs were wonderful. Thank you!
Cupcakes were attractive and tasty!
Excellent prompt deluvery
Quick and Simple.
Timely and adorable
The cute designs on the cookies. Variety of combos you can order.
The local staff I talked to in Normal IL store was fabulous. Very service oriented. Friendly.
It was easy & they were helpful.
Thank you so much for the exceptional customer service, tasty cookies and customization!
I was planning to order for Wednesday, but because of the winter storm I needed to order on Tuesday. The cookies were ready by mid afternoon for my daughter to pick up for her birthday.
Much appreciated!