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Customer Testimonials
The cookies are delicious and fresh. Service is wonderful.
Great work!
Always look like what they say they will and taste GREAT!
looks appealing and the personal touch of being hand delivered is nice
On time and fresh- thx
There was a mixup by the website, NOT the store. The store manager called me and rectified the situation, as well as sent a beautiful bouquet to an unsuspecting recipient. Thank you for doing such a beautiful job and explaining the situation, plus being patient with my mistake, as well. Excellent service.
Delicious, very cute and great service on delivery!
I like your website and I liked that I got a follow up call telling me that the product was delivered.
I needed a bouquet of cookies but the greeting cookie had to be customized. I contacted the Vernon Hills representative who was extremely helpful. Cookies were delivered as promised, even on Christmas Eve. Thank you Cookies by Design!
I appreciate that I am remembered by those I place my orders with, their friendliness, helpfulness and the quality of the products. Also I especially enjoy hearing from those who receive the products, just how much they enjoy them!
Your customer service exceeded my expectations. Thank you! Your cookies are not only beautiful, they are very tasty with the perfect amount of sweetness and great texture/consistency.
how they taste
Ease of orderibg
Super fast delivery and response to special requests. An amazing operation!
Service was great - next day- no problem! The little boy loved the cookies!!!
Presentation and the quickness in delivery. Beautiful arrangement
It was easy to place an order online. The pictures of the products on the website were great and very helpful. I really, really appreciated the call to let me know my order had been delivered.
I have ordered from you a few times for loved ones. I have never had one of your cookies myself
But I have been pleased.
Cute and creative way to celebrate a family/friend's birthday when they live far away! :)
Easy to order and prompt delivery.
I needed a quick personalized cookie basket, and Bingo! You guys did it same day! Thanks!
I sent the bouquet long distance to my mother in law who is currently in a nursing home. I did not see it, but I know she is thrilled with the gift basket which makes us bery happy. Thank you!
The lady that took my order answered all questions and the turn around time was just a few hours. That was wonderful!
It was a perfect gift!!
Everyone is very friendly and easy to work with. Also they do their best to get my order out in a timely manner.
The service was excellent. I had ordered a cookie on Christmas Day through the website and scheduled delivery for Dec. 26. Later that evening I received an email stating the store was not open on Dec. 26 and the cookie would be delivered on Dec. 27 which was not a problem for me. The next day, Dec. 26, I received a phone call telling me they prepared and delivered the cookie on Dec. 26 even though the store was closed. I was very impressed with the service provided.
Design
Taste is good and fresh
Dependable service and consistant quality of products.
Great service and the cookies are consistently delicious!