- Phone: 972-398-9536
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Customer Testimonials
My nephew was very excited to receive the cookies we sent. He says they are delish!
Customer service - Dianne was very helpful resolving a delivery Issue and even offered to deliver herself.
I received constant updates on my order and received an e-mail when my package was delivered. MY recipient loved the cookie basket. It was high quality and looked terrific!!
The package was nicely wrapped, delivered promptly and when I had a question about the order the staff at the local store answered my call quickly.
Adorable, fun, packaged well, great graduation gift!!
They listened to my request and made custom cookies for my daughter’s volleyball team that were beautiful and delicious! Everyone was delighted and smiling at the sight of them!
I have used this company several times. Their cookies are beautiful and delicious! Highly recommend!
You made it so easy to work with you, it was my first time ordering a bouquet with our Company logo for an event we had. You provided great direction, you were very patient while I gathered additional information. Looking forward to doing business with you in the future. Everyone loved the cookies, they said they were the best they ever had.
Quick turnover!
Customer Service is top notch! My order gets placed promptly and taken special care of.
Highly recommend!
The oatmeal raisin cookies were a gift for my brother! He said, “they were delicious!”
They were delivered to his home. The store manager Catherine was outstanding in her manners, knowledgeable, efficient, and made my ordering experience a real joy!
This was the first time ordering from your company! I had to let you know!
This compliment comes from the heart and was not solicited in anyway by your associate!
You have a real “gem” on your team in Catherine. It is rare to find such a amazing associate.
She is the gold standard for customer service! Please pass this along to your company’s president and corporate team!
Sincerely, the Last name removed Espinosa families
As always Ellen rocks, the delivery guy was great and the cookies were a huge hit, thank you all!!
Helpful
I had just sent one of your bouquet's to my friends daughter after her surgery and she loved it so much that when my niece returned home from surgery, I sent her the Get Whale soon bouquet and she and her kids were so excited about the "really big cookies." I think the cost is a bit high once you add on the delivery fee but I used to decorate cakes and delivered them and I do appreciate what goes into it. Thanks so much.
Joan
Thank you so much for a great experience! We ran u to issues with 2 other places, and Cookies by Design was on point!
Easy to order - fast delivery - and the yummiest cookies!!!!
Service was great and they were so nice.
Everything.
Cookies were attractive and I was told they are delicious. Recipient was pleased.
The cookies were amazing as always! Thank you for everything!
The recipient loved the cookie bouquet. I did same day delivery so the delivery charge was just about as much as the order itself. I will plan ahead next time. I would definitely recommend.
Easy process and delivered first thing in the morning
Excellent service
Cookie tray was perfect! They customized it and delivered it on time, everything was great. Thank you!
We order from you frequently. We give the assorted dozen box as a gift to our new employees. Everyone loves it.
The cookies were beautiful and tasted delicious. The gift recipient loved them! Excellent delivery as well!
My recipient was thrilled
The gift was enjoyed by all. Thank you.
They texted me when my order delivered.
Corporate customer service on the other hand was an unpleasant experience.. To date, they have not resolved an issue where I am not getting email.
I cannot do further business with your company without that resolved.
I was very impressed to receive a phone call from Cookies by Design carrier following her delivery to my niece. They were on time and the bouquet looked wonderful.