based on 6885 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Movers attitude always upbeat. Couldn't have been nicer or more professional.
The movers were very professional and treated our belongings like their own. They also packed our POD very well, getting more in it than we expected
You've always done a great job moving our stuff! Estimates are always spot on and I never feel like we get overcharged.
Have donated a truck and movers for our summer camp program for the past 2 years and have done an amazing job!
There was nothing I didn't LOVE about your services. From the first phone call to the last signature when the staff left my house, everyone was extremely nice, professional and everything and more than what was promised.
My move is a temporary one and I know that I will be calling Meathead Movers when it is time to move to my permanent home.
When they were done with my move there was extra time left on the minimum time and they even asked if there was something else they could do for me to make the full 3 hours.
They really made a hard day much easier to get through.
Thank you
They are efficient and truly make the process as smooth as possible.
This is the third time I have used your service for moving. The first two times I was extremely happy, and while this third time the move went well enough, there were a few things I noticed that were different from my prior experience.
First of all, this team seemed slower than the other two teams. As soon as they arrived, we did a walk through and I pointed out things that I wanted moved. Alex noticed that a few items were missing from his list and had to call to add them. This took about 10 minutes. Then as the move went on, he noticed more items were missing even though I had pointed them out on the first walk through, and had to call them in as well, twice. By the third call, I had probably lost 30 minutes of active working time from him. This was quite off putting as he was increasing my "not to exceed price" while not actively participating in the move. Some of these were extremely light simple items such as a plastic toy shelf and plastic toy kitchen. My old landlord saw this and took pity on me and started loading items onto his own personal truck and moved them over so that I would not be charged for things that were not on the list, and he also moved my BBQ grill and some other items that were on the list - but I noticed that Alex did not deduct these.
The guys were bragging to each other how many hours they had already worked this week. Most of them had already done 70 hours. One of them had stayed up to 11pm. Another had stayed up to 1am. They seemed tired and moved more slowly than my previous movers. They did not jog. Even though I asked that they not dismantle the furniture to save time, they took the same amount of time (6 hours) to move everything that the other team had moved WITH dismantling furniture. With my previous team, they were moving so fast, all I had to do was sit and watch. I am a 105lb single female with 3 kids and a lot of items. With this team, I felt the need to help carry items boxes to the door, carry light furniture, Ceran wrap items myself just so I wouldn't be charged extra time. My whole body hurt at the end of the day, which is not something I experienced with the prior two moves.
I was not personally offered the VIP chair when time came to unload.
There was a box of vases clearly marked FRAGILE that they put precariously on top of another box at the ledge of their truck during unloading. I reached to take it off myself for fear that it would fall but the guys told me not to touch it. Seconds later they lowered the ramp and sure enough the box fell and 2 vases broke. I was compensated $25 each, but this could have easily been avoided.
Cameron kept spitting on my property. It was a bit disgusting, and I would suggest that someone mention that it is not a good public relations move.
They did do a good job of moving my piano, although I was a bit concerned that they made me sign a liability waiver. This was not discussed over the phone or during my prior moves, and it was a bit disconcerting as the piano is very valuable. When they placed the piano the new house, I asked them to move it closer to the wall. They said they would do it later. Of course, by the time later came, we all forgot, and now I will have to move the piano myself. The piano is much heavier than I am, and it is on carpet, so it will be quite difficult.
Also, while the guys arrived at 10am, by the time the walk through and paperwork was finished they did not start loading until 10:20am. Then I noticed that they took a 70 minute lunch from 1:30-2:40pm, but when we finished at 5pm, I was charged the full 6 hours.
I have often recommended your service to my friends as I had been exceedingly happy with my prior two teams. They were respectful, courteous, and moved quickly, carefully and efficiently. If this third team had been my first experience with Meathead Movers, I'm not sure I would recommend it to anyone else or use it again. It makes me think I should have written rave reviews for the first two teams, because now they stand a head above my expectations. This third team did the job and did it well enough, and I am grateful for the help, but at the price I paid, $1623, I would have expected better service given that I know your company also has high standards.
Please forward this email to whoever needs to be notified. I would like to say that I will use your service again, but I would have to request perhaps the guys from my prior move and not this move if that would be possible.
They were very helpful, friendly, & willing to help. It was a short notice move (5 days). The truck was enormous-1/4 filled. That made it difficult for guys to maneuver, & park in small alley. No Trollies, carts on roller, etc. Makes the loading/unloading very slow. using their hands to unwrap instead of tools was also slow. Professional movers have all the equipment, tools, & expertise to strategize, & logistically plan the move. I've moved many times, & these "professional" elements were missing. I felt sorry for these guys & their inexperience, & lack of proper tools/equipment.
It also made my move longer & more costly!
Having customers fill out a report card via email instead of when the movers finish the day of.
professional, on time, thorough, good communication. They get it done!
The young men were great.. very polite.. did a great job and were very efficient
Very polite staff, from sales to movers. Did a great job of protecting our furniture during the move.
My Meathead coordinator was very accommodating, very responsive, very professional, and very personable. Our Meathead Team of Jeremy, Aaron, and Andrew were excellent. On time (super punctual), professional and personable, easy to talk to, quick and careful. The move was incredibly smooth and painless, thanks to them.
Very professional and respectful
Very professional, on time, and courteous. I have used them 3 times and always had excellent service and follow up.
MHM always explains everything up front, they are on time and courteous. It has always been my pleasure working with them.
Careful with my boxes. Padded walls and staircases and furniture. Asked where I would like the furniture placed. Asked if there were any furniture changes or anything before they left. All of the guys had good hygiene- didn't smell like other movers.
The movers were great! I would highly recommend them. I am pregnant and my husband was out of town for the move. The guys moved all of our items from one apartment to another and set up so I wouldn't need to move anything! They had great attitudes and were very professional! Thanks Taylor and David!
They guys were great! They showed up ready to work and moved quickly! Everything was safely handled. I will definitely be using this service again the next time I move.
Probably the most efficient company u could get for any moving needs. Everyone was very friendly and worked very hard. Made moving a breeze.
Watch out for the walls
Both of our guys were professional and courteous ...they were efficient and got the job done in the time. I will definitely be requesting them back for my next move in 4 months...thank you.
Accommodating and professional service!
The movers arrived on time, clean cut and polite. My furniture was packed and moved effortlessly, on my part, which is what I wanted. I would recommend 'Meathead Movers' to anyone who has to move, whether the move and the amount of the move is big or small.
I loved the comprehensive and friendly approach to organizing my move. Moving is not always a pleasant experience but the guys were organized, well trained and very enjoyable to be around. I was quite impressed!
We were very happy with our movers and their professional attitudes. Thank you for a successful experience.
Jack and Name removed
The movers were very nice but very slow. They didn't make great choices on how to handle the move when one of the elevators went down. The whole process took much longer than it should have. The were not efficient and did not work fast like other people I used from your company in the past
Best and most positive service experience I have ever received. Thanks Don Last name removed
Friendly, efficient, hardworking, on-time...great care with our stuff...
On time.fast, professional and got the job done in less that two hrs. Only thing is I can't find the light bulb for my lamp. I think I can deal with that!