Customer Testimonials
Great family friendly area to have fun.
Great experience
It was like bringing a little of Luminaria closer to home while having its own unique feel.
Lots to do. Fun playground for the older kids. However it would be nice if you had a playground for smaller children to play at.
The park has easy parking and easy to enter the ballpark. The staff are friendly and helpful. The food during the ball season was really good. There are activities for kids to enjoy while they are there. My family attended a night of lights recently and enjoyed the park and activities provided. It was topped off by participating at the “Giving Machines”.
We enjoyed the Lights at Am First Ballpark. We went with 2 complimentary tickets and a discount code for the other 7 we purchased. Honestly, we wouldn't be able to go without those freebies/codes. As we left the park, another group asked if it was worth the price. I said yes, but also shared the discount code. We enjoyed the reindeer racing, train ride, and snowballs at the Yeti with our grandkids. Receiving a small bell was an added bonus.
It’s well thought out and has so much to offer.
It was engaging, a beautiful way to spend a summer evening, and great fun! The views are perfect, concessions are delicious, and a great value for family fun!
The lights and all the activities were so fun. Loved the reindeer guess who, the believe bells, the lights on the field. Well done and super fun. It was a bit pricey though. Prob wouldn’t pay that every year.
Nice facility
The venue was incredibly nice.
The staff made our experience so much better!
its a very nice stadium and its a fun for families for all ages
My dancers had such a wonderful experience performing at Holiday Lights! All the employees were so friendly, organized, and easy to work with. I appreciate all the updates and emails to check-in and make sure that we knew when to arrive, how to get tickets, and what the overall plan was. I am very impressed with the quality of production. Thanks for the opportunity!
Lots of options for things to do, so that there was never too many people at one place
We had a great time at the lights at the Ballpark. The staff was so friendly and helpful. Great job!
Overall, we truly loved the experience. The stadium is beautiful, the atmosphere is great, and the bathrooms were consistently clean. We were genuinely excited to attend the games all season. We also understand this was the first season and that there are growing pains, so we wanted to share a few areas where we felt improvements could be made.
Parking:
We were sold on a VIP parking experience, but many games we found ourselves waiting in the same line as guests paying cash for the same lot. This often caused long delays, especially when staff would stop the line to give directions or redirect cars. We would have loved a clearly designated, continuous VIP parking lane extending back to the main road for pass holders. Overall, parking felt a bit unorganized throughout the season.
Diamond Club seating & access:
We sat in Diamond Club 1, and almost every game we experienced people sitting in seats that were not theirs, including guests without wristbands or from other areas of the stadium. Unfortunately, staff never enforced the wristbands or asked people to move. We also regularly saw guests from the upper levels come down, sit in Diamond Club seats, and access free food, openly commenting that “no one checks.” Given the number of staff present, this was frustrating and took away from the premium experience.
Food & beverage experience:
The food overall was just okay. We were disappointed with much of the Diamond Club food, which at times felt less fresh and more like day-old offerings. The idea is there, but execution could improve. The area seems big enough, but actually dishing up food was very crowded. We did love the games that included Cracker Jack bags — it felt nostalgic and fun — and wish that was offered at every game. Additionally, it was frustrating that drink service in the Diamond Club area closed before the game ended. We attended at least one extra-inning game where all we wanted was water, and even that wasn’t available. Beverage service — at least water — should remain available through the final inning.
Terrace Club:
We did enjoy access to the Terrace Club and overall had a good experience there. The food was decent, though our kids didn’t love the options, and we’re not entirely sure how best to improve that area. The carving station was only available at 2 games we attended.
Overall, we had a great season and are excited about the future. With some improvements in organization, staff enforcement, food quality, and premium-experience consistency, this could be an exceptional offering.
The holiday lights at America First Ballpark were absolutely magical. ✨ From start to finish, the entire experience was amazing. The displays were beautiful, festive, and so well done, and the atmosphere felt truly special. We loved every single minute of it and would absolutely do it again. Such a fun holiday experience for all ages—highly recommend!
It was nice and clean
The holiday lights event was wonderful.
I loved seeing all the lights and the show put to music.
The movie compilation was spectacular. I loved that there were displays inside and outside. I got so many cool pictures!
I took my family to the holiday light show, and it was very nice. You could really see the thought and effort that went into it.
The Christmas lights event was really fun and affordable for my family. It is great to see the space being used all year round. All the different activities throughout the venue was great! I wish there were heaters throughout the covered spaces since it was bitterly cold when we went. The line for the reindeer ride was too long but it looked very fun. The train ride was great!
The best part was the employees! They were all happy to be there and keeping supplies stocked for the crafts and other activities.
Had a great time every time we have gone. Gets better all the time.
The displays were beautiful! The interaction displays were really fun. I bought the VIP package which made it a lot of fun. There was no peppermint scent when going through the dangling lights. The snow machine was out when walking through the tunnel. A lot of gumdrop lights were out. I know this because I took a tour before buying my tickets. I think every customer should have the same experience, whether you go at the beginning of the season or at the end.
This is just my feedback but I definitely would go again next year. Thank you for all the hardwork.
It was so fun for my kids who are all ages. Spent hours here and can’t beat the price on family night Mondays!
So many fun activities for the kids
My first visit was during the Christmas lights. It was fun however I guess I anticipated more events or fun things to do. The stadium is amazing, much larger the I expected and very beautiful.
I’ll be attending some games as it’s very close to my home.
Parking was easy and it nice how many amenities are so close