Guest Testimonials
Very streamlined system, bought tickets online, had the email ready to confirm our permit to entry, and our auditorium, drinks and food is insanely expensive, only downside. Very great and friendly staff, clean environment.
small capacity theatres, comfortable reclining seats.
Easy access to buy tickets
Lots of available seats
Ease of entry, comfortable seats, low occupancy..
The cleanliness of the theater
Really enjoyed the Movie Wildwood last night. One thing I have always loved about your theatre is it still feels like a classic movie theatre but the advancements you have made to keep up with the times is well noticed. Love the popcorn machine and the self-serve of everything. Adding additional blanks and other options is genius. Alwyas 5$ tuesday and Military Monday draws me.
Thanks so much for doing this right!
Only constructive feedback is to get the rewards working on the kiosks.
Great! Girl at concessions was awesome!
The facility is always nice and clean, and we like the fact that you show a lot of Angel studio movies. The staff is always courteous and helpful. We like that Santikos gives back to the local community. We will continue to come to come to The Grand in Conroe to see our movies.
Easy to check in and easy to get concessions.
Staff is friendly and helpful.
Everything! Only thing I would look into was your popcorn buckets. I went and saw verify opening weekend at your theater and she got a bucket of popcorn, and when we left the movie theater, she had popcorn butter all over her blue jeans that leaked from the bucket. My husband and I went this past weekend and saw resident evil and had a great experience. We did get a bucket of popcorn. It sat in my husband‘s laugh the whole movie. When we walked out of the theater, we noticed a giant spot on his jeans where the oil had leaked as well, I didn’t have a lot of butter in the popcorn, but you guys should definitely look at a solution. I can imagine that you have already had this complete and if you have look at either getting plastic containers or some kind of fix for the ones that you have currently.
Additional food selections.
Very clean, efficient and excellent customer service.
The theatre is very nice, and the staff is always welcoming. I go to see the movies at least three times per month. It's always very clean and I like the new upgrade to the concession area. 10/10!
The overall experience was great. Movie I watched was good.
The movie theater is exceptionally clean, staff members are very polite and helpful. Seats are extremely comfortable
I would recommend it to anyone going to a movie theater in the Conroe area. It’s a very good movie theater clean, good snacks and great chairs.
Very comfortable, clean, good seats, feels very safe, good climate. Overall best theater in area!
Been there several times and we always come out happy and smiling, great service, great amenities and temperature is as it should be on movie theaters, a little but cold.
It's a good theater, and they have pretty good drink machines. They are clean and maintained well, and the movies are always easy to watch without disruptions.
Convenient location. Friendly and efficient staff. Love the popcorn refill and new dispenser too!!
Reasonable pricing for tickets and special shows.
Comfortable chairs, good Tuesday specials, good selection of movies
My son got to experience the filling your own popcorn and icee that’s for the experience this creates memories that will last forever ❤️
Easy to use and a good movie
Buying tickets online, unlimited popcorn and drinks. Cleanliness of theatre
Theater is always clean and I like the updates that they have done. There's only two negative things that stand out. When you're filling up your ICEES there's no table to set it down so you can put your items down so you can put the lid on and stuff. Especially when there's a lot of people. The fabric on the reclining chairs is all peeling up. If you're wearing shorts it can stick to you . Other than that, everybody's always nice and it always seems to be pretty clean and we've been coming here for years and will continue to.
The facility was nice and clean. The movie was loud and had a great picture the chairs reclined. The staff was courteous and nice.
The staff was very nice and courteous. The theater was clean. Can't ask for much more out of going to the movies.
Love the comfortable chairs!