Guest Testimonials
No wait time, food items that were bought were good quality & I loved the reclining chairs!
I had purchased two tickets online for a 3:30 pm showing.
Due to unforeseen circumstances, my date and I were unable to make that showing....but we really wanted to see the movie.
We arrived at the theater at 6:15 pm, showed the greeter our original reservations and asked if there was any way we could use those tickets. He sent us to the manager who said it would not be an issue at all. I paid a small additional fee and we were in.
To me, that's customer service.
To me, that's how you earn repeat business.
We WILL be back to this theater!!!
Thanks for the pleasant experience.
New seating was installed and quality and cleanliness was very good
Fun time with grandkids! Great environment. Friendly staff!
We actually had a poor experience watching Project Hail Mary and provided that feedback via a survey. We were contacted immediately by a member of Santiko’s management regarding the issue and will see if any corrective actions are implemented.
The whole experience, I love the cleanliness in the theater and the bathrooms and all the friendly associates. I go there every week sometimes twice a week I hope this theater stays around for quite a while.
It was clean & well maintained. And not crowded
I really liked how comfortable the seating was and how clean everything felt. The overall atmosphere made the experience really enjoyable.
Very nice theatre, but it's about an hour drive for us.
Loved the recliners and space in between recliners. Clean, cozy environment
The seats the food menu and very comfortable planning on going there in a few days
Clean theatre. Good service at concession stand, excellent viewing experience.
It was a very big theater very spacious with comfortable recliners
They read the reviews ! So please give feedback
The venue was clean and comfortable. An easy process to order tickets and a smooth concession transaction with workers. I watched a late evening movie and there was no one at the box office to greet me or inform me that one entrance of the doors were locked. I would have preferred that but it doesn't take away from the overall experience.
Friendly staff! Great atmosphere!
It was overall a great experience
Quick response and very nice!
Seats were great. Concession staff were polite and patient.
Customer service was great with addressing any concerns I had! Very nice workers and I had a overall pleasant experience.
Clean theater, everything was quick, staff were polite
Chris,
Thank you for the response. I did the survey as these were a few items I had noticed during my visit. As a consumer, we shop for our items, scan our items to pay for our items. This hands of policy that most companies have adopted, I am not a fan of. If I am directed to use the kiosk to purchase my ticket at the front, please allow a spot to enter our loyalty number and to keep our data more private from the privy of others around me.
Tickets were easy to purchase online and show to attendant. Theatre was busy for a weekday, but staff quickly got the rush through concessions. Theatre and facilities were clean.
It was great
Loved the reclining chairs, temperature perfect, wonderful movie great price
Chris was very helpful. He understood my concerns and fully resolved my issues with respect.
Thank you!!
I have been going here for years. It is a convenient location and usually have the most current movies.
From ordering my tickets online to the great customer service at the theater I will definitely be coming back soon !
Christopher was very kind in responding to my issues with our last visit. We will give your company another try in the future. Thanks for the rapid response.
Comfortable seats, easy ticket purchase.