Customer Testimonials
Regular deliveries, Don't need to call. Drivers friendly.
Attentive responses Service tech was most anxious to explain procedures
Your CS has been very professional and helpful. I left my name/ number for a call back so that was helpful too
Laura
We always have propane when we need it! Thank you!
Automated delivery has been great because we have a large tank and use propane for water heaters, in floor heating and cooking. But the Budget Plan is really great as we are on a tight budget living on Social Security.
However, I would like to get the ticket that the driver use to hang on my door so I can easily see what percentage we are using and how many gallons were delivered. I guess that info can also be found online on my account, but if a senior is not computer savvy the ticket is most appreciated.
People were Great on the phone
Very prompt delivery, good delivery person, pleasant and very helpful phone person.
Superior propane. I read a lot of bad things about them, but I find the company to be quite helpful and deliver great customer service. The cold weather and shortage events placed a great demand and I believe Quarles/Superior did a good job
Drivers are very thoughtful and kind. Delivery always on time.
We don't have to call for refills. I'm a little confused on the budget plan, it would be nice to get a balance upon delivery as I really don't know if I owe or not. The balance is shown on the statement of $939 (+/-) that is due, but then it reads balance is 0.00 do not pay.
I rec'd the invoice on Thursday, tried calling a couple different numbers listed, and could not get an answer. I called the 24 hr number and also could not get an answer. I'm concerned as I haven't made a payment towards the budget plan in some time. Other than this, you're great!
responsive service
La amabilidad y atención del personal que me atendieron cuando llamé
I appreciate the prompt and user friendly service
Very pleased, drivers are very careful and polite. The ordering system works well
My most recent experience with customer service was extraordinary! The representative was empathetic, knowledgeable and proactive building trust through active listening.
The service people are fast, friendly and do good work.
Easy to order propane
Your office staff and delivery crew couldn’t be better or more helpful!
You usually deliver in a timely manner. Thank
All good
Been with Quarles for a while and no complaints.
Looking forward to the new algorithms that schedule fuel delivery automatically.
Prompt service
Fast service
You hear my house
Prompt, friendly response
Friendly Fast Full!
I requested driver be careful not to drive off the drive way because last time truck made terrible ruts in my lawn but this time they kept the truck on my drive way.
Easy to request fill ups and manage account on line. Excellent payment plans
When ever I call the representative are always polite and helpful.
Response time to refill request...