Customer Testimonials

Promptness.

The service man was awesome. Very knowledgeable, professional and helpful. He made sure we were OK with our pilots being on and more. We are thankful for good people like him. You're lucky to have him!

Thanks for the “heads up” email regarding delivery during our recent icy weather. We were not low but we still kept our eyes on the tank. Your delivery guy came out last week and he was very courteous.

Have been a customer for 20+ yrs from Revere to Quarles and now Superior. Always excellent svc. Automatic deliveries and never any concern of running out of propane until this year. Understand this has been a brutally cold winter and fuel consumption has been high. Sent email on portal and several calls. Washika was excellent - professional, understanding and got the ball rolling. Put in emergency ticket on me. Took a few days to work thru system. Called back and spoke w/Belina (sorry failed to get spelling of her name). Again, most helpful and professional. Finally got delivery just in the nick of time. Tank was at about 3%. This ordeal was a first and hopefully a fluke and won’t recur. Overall I’m still a satisfied customer.

Na

Great communications!

Liked that Quarles Fuel monitors my tank. However, when I got my bill for the current propane fill-up, I was disappointed in the details on the bill. The Bill only had a total price and did not contain the amount of propane added, price per gallon, and the additional charges. It was just one total which was very disappointing.

Delivery driver is great!!!!!!

You take care of us throughout the winter.

It's a great product and the service delivery was very efficient.

The personal contact I have. Customer Service is excellent

The service is great and courteous.

Timely and efficient

When I called the person was very helpful in answering my questions and setting up a delivery.

I was able to reach a representative in a reasonable amount of time. She took my information quickly and told me I would receive notification when a delivery would be made. The notification came expeditiously and the delivery was made in a timely manner. Thank you very much!

Good service. But a bit difficult to contact them by phone.

Good service however slow answering phone.

The service technicians did everything possible to make sure my needs were met.

Easy online payment process. Each time I’ve spoken with a person in the office they have been polite and professional.

They came to refuel right away and later, Mr D
D found the leak, and repaired it, same day. Awesome!

Very nice and always on time

Propane was delivered as requested in a very timely manner. Many thanks

When calling prefer talking with a human otherwise your service is good.

The service may need to improve a little bit. It is difficult to contact service support or trying to get someone to answer the phone.

quick service and friendly drivers.

Prompt delivery and professional communication

Price and in country customer service

Trustworthy, high level of clear communication, great product for value, respect for customers.

I like the tank monitoring, so I don't need to worry about running out of gas. My needs have always been taken care of when I was told they would.

your call center and delivery people are very responsive and efficient