Customer Testimonials
You have been easy to work with on our bills. And it's very convenient that you schedule our fill-up when you notice we start running low so we don't have to worry about it.
We have been customers for the past 25 years. I'm always "taken back" when I see the bill, but we are happy with the service. We still have a very old tank that says"Arrow" on it. The service is here before the tank gets empty and filling happens "automatically". That's a good thing!
NO PROBLEMS !!!
It seems the world needs kindness and my Propane company in the kindest way called to talk about my account. Besides that my computer went haywire and I didn’t see my bill, a family member has been very seriously ill. Kamps knew nothing of my personal dilemmas however, the approach of their reminder was kind and informative. Being treated with respect as a loyal customer was a good feeling from a company that deserves props! Thank you for your service and kindness…..
Service is always on time. Ihave never run out of propane.
Able to monitor my tank
The people!! The people at Kamps in Placerville really care about the customers, have always been there for us, and are always on time when we need propane..
Friendly, knowledgeable staff in the office and the field. Outstanding customer service all the way!
Propane is always delivered on time by great people and we have never had an issue in any way.
Automatic refill of
Tank when it’s close to empty/. Super nice staff
Professional and always timely, and I love the satellie connection!!
Prompt service, friendly drivers.
Billing department always emails bill which is on autopay . Only thing I wish they did is if they could email me if i need to pay extra I believe in July .
My go to company for my propane needs! Dependable and knowledgeable employees who respect my property when filling my tank. Auto bill and auto pay, easy company to deal with.
Very good company, dependable and helpful customer service, iam a retired widow with limited income, Kamps offered me a monthly payment plan that works great with my budget for me. I would highly recommend Kamps propane to my friends and family and any other person who needs it ❤️
You guy's are doing a great job.
Thank you for being you.
Great driver who keeps tank full
Thank you!
Always fill our tank before it gets low
Delivery communication is nice
We have been Kamps customer for over 30 years. Your prices appear fair though we have never really compared against other local providers. In the past our tank was serviced when it reached the 30% level. It seems lately that the tank is not serviced until it indicates below 20% and into the "red zone". During this latest storm If we had used our tank to generate power with a generator (as many do around here) we probably would have run out of fuel with our 250 gallon tank. This concerns me as it seems the current method is to "estimate" fuel level rather than use what was done previously with a communication device on the tank. It seems I now need to monitor the tank myself and call you (or login to the website) when the tank reaches 30%? It just seems like a step backwards in service as now I need to remember to check the tank levels. Other than that, your products and services are great.
My delivery rep is amazing!
Always kind, quick service and helpful in any way they can be.
Your delivery drivers are the best. one of your drivers delivered propane to my home on 2/23/26. We had no idea he was making a delivery that day. I have a long, sloped driveway. We had a lot of snowfall in the prior weekend. I had plowed some of the driveway, but there was 2 plus feet of snow blocking my side yard where the propane tank is located. My son's Ford F250 truck blocked the side access to the propane tank. No one was home to assist your driver. He somehow waded through 2 1/2" of snow and around the truck to fill our tank.
Love your service, but not sure I understand how the amount is calculated for the Balanced Payment program. My balance was in excess of $800 at one point, i received a delivery less than that amount, and my next statement had a higher payment requested.
I have a spreadsheet showing an entire year for each year and have a good feel when the next delivery is coming for either tank. I then make sure there is enough money in my account.
Thanks.
Happy that you automatically keep my tank filled.
Delivery people are always polite.
My tank is always refilled before I run out of propane.
Business just shows up when the tank needs filling which makes my life easier
Dependable and competitive.
Great customer service.
I have always had a good and personal relationship with the staff at Kamps Propane, for the past fifteen years.
We are very local oriented rural community, up in the Motherlode, where gold was originally found in California. This is a close knit, conservative, law-and-order kinda place, formerly known as Hangtown...