Customer Testimonials
Very expensive
1. Courteous and helpful office staff
2. Phone call prior to the day of delivery
3. Drivers are professional and efficient
I love the service I get when I call in or the delivery person comes, as they are all extremely excellent as customer service representatives. They answer all my questions and always treats me with kindness and respect. I love them all. The person that delivers my propane always calls me before he comes. The reason is I need to unlock my gate from the back because we have strong winds here at times, and it has blown my gate completely off a few times when this happens. This way I can run out and unlock the fence when they call. They all work very efficiently and always fill my tank before it becomes empty. Very excellent and efficient service.
Prompt, efficient, courteous service! Thank you
Great customer service here in pine grove.
We are new residents, and never had propane before. The customer service and the way that they made me feel welcome and and answered all my questions was so appreciated! It’s a new way of living for me and the patience they had with me getting accustomed to the propane process will not be forgotten
The communication. Actually answer phone at headquarters and the driver calls us prior to delivery as requested. Very grateful after our horrible experience with one of your competitors.
You have the magic thingie on the tank that sends a signal to the elves back at your workshop telling them that my tank is getting low. And then one morning while I’m sipping coffee I hear what sounds like a truck coming up my driveway. So I look out the window and sure enough, there is a propane truck backing up to where my tank is. After going outside in my pajamas with coffee cup in hand, I talk to the driver and learn that he isn’t at the wrong address, and that showing up unannounced with no prior email or text is standard procedure. Being the newbie that I was in the consumption of bulk propane, I just didn’t know what to expect. But now that I do know, I say keep up the good work. Monitoring the tank level and ordering a refill before it gets too low is one less thing I have to worry about. Thanks!
Deliver right away when needed and drivers are nice.
Quick service
Your personal services are great, but your billing invoices leave a lot to be desired, even your own bookkeeper can't explain them.
Fast and responsive
Friendly and respectful. Having the sensor on tank is great.
Great service
Delivery arrived shortly after online request. Invoice arrived by email shortly after. Easy transaction with quick service.
I don’t have to do anything, you just show up and keep me supplied
GREAT SEVICE
Quick response to to problems
Fast, efficient delivery and competitive pricing.
I appreciate Kamps coming out ahead of storms to fill tanks that are getting low. I appreciate how hard they work. Thank you.
Both the office staff and the delivery driver are always friendly and courteous. And, I have never run out of propane ... not even close.
always right on the mark when i contact them
Staff was responsive to my request for delivery
We do not to worry about checkinh our tank you just dhow up when we need more.
Very reliable, and consistent service!
My deliveries are prompt, and the equipment they use is maintained and updated frequently.
Prompt delivery when tank low via WiFi . Discounts now for seniors besides Farm Bureau membership (expensive), customer phone service.
Quality service!!!
Disappointed you no longer sell propane for barbecue purposes. Impressed with service when you get when you go to the office.
You’re pretty much on time for our delivery. Very helpful in the office