Customer Testimonials

Professional, courteous, and quick response time. Kept me informed on the repair service.

service is very good ....

Great service, very helpful

Super great service!! Expertly well oiled business system (Pun intended)

The level of professional service at island life is thorough, generous and nourishing. Went in to get my bottom bracket replaced. Jacob and Chris helped me out in such a detailed, down to earth, and professional way.

They both listened to my request, processionally educated me about the state of my bike while making offers appropriate to the state of the bike, and most importantly responded to my request to have my bottom bracket replaced.

Along with that, these guys legit are sincere with the care they gave for solving the problem and informing me about where problems are both present, and absent with my bike.

The service was so great and swift. I’m grateful to be shown how a well run business system operates and grateful to see and have access to such a business here in St. Augustine.

You get way more value than what you pay for at Island Life

Wheel was fixed within the promised timeframe.

The team at Island Life were very friendly and professional. They gave me an accurate estimate prior to beginning work. They were very competent in e-bike repair and did excellent work. Highly recommend them for bike repair work!

I had my broken bike pedals replaced today. The crew was extremely helpful and it took no time at all before they had me back up and running. They even helped us put the
Bike in the car to get home. Great experience.

I came in the store for a simple tube replacement but after talking with Steven Thompson we are seriously thinking about buying two electric bikes. Steven is super knowledgeable and patiently answered all my questions.

Steve went above and beyond to help with my trike. Very customer oriented!

Just purchased a Troxus Explorer Plus E-bike from Island Life. Store Manager Steve and Service Manager Chris were a joy to work with. Did a 50-mile ride yesterday, including 10 miles on the beach…what a blast😎

It all comes down to people, From the owner to the people who check you in, these guys “get it”. Great work, great mechanics and they always make the time for questions. I can’t say enough.

Mike Veeck

Very professional and accommodating

They diagnosed the issue and provided me with a very accurate estimate. Service was done quickly and as promised. Back on the road in a week! Island Life Bikes is great to do business with.

I bought my bicycle there and I love the fact that you're close to the house. Everyone is very knowledgeable about the maintenance of my bike and you have all the tires and parts I need in stock and ready to install.

I have taken my grandson's bike to Island Bike more than once for minor repairs. They've done them at no charge - quickly and cheerfully. I was so tickled that I got to buy him a nice new bike from these guys!

People are always the difference. In any business people are what create the best experiences. Island life is the best bike shop because of it incredible employees. Courteous, professional and knowledgeable in all things related to bikes. Any type of bike you ride, they can sell, outfit, properly size, maintain or repair. When purchasing a bike, its always best to have real people to answer questions and actual bikes to test. Buying from a local shop is the only way to ensure you get the right bike. I would recommend to anyone interested in a new bike to visit the team at "Island Life Bikes"

Howard H.

H

My immediate impression was excellent due to the helpfulness and kindness of Alexis.
Follow up for repairs/replacement with Chris was also great.
Highly recommend Island Bikes.

Wonderful service and unparalleled customer service!

Many years ago i would not have recommended Island Bikes as they would only service Pedigo ebikes . Under the new leadership of Steve , Chris , Alexa and other members of the tram , they are now super responsive and totally caring to their clients requirements . I took my bike in for service and Chris quickly diagnosed the isure, gave me a fair quote to resolve the issue and promptly fixed the bike . I am extremely happy and would highly recommend them to anyone . They do the right thing.
Kiran

I bought my bike from them a couple years ago. They were friendly, professional and helpful then. The last year I have used my bike way more than usual and have had to bring my bike in for various reasons and they have been consistent with their professionalism and service. Alexis has helped me the last couple times and she always welcomes me with a warm smile and has everything handled quickly and efficiently. I will keep using them moving forward and highly recommend them to everyone else!

Excellent renewal and refurbishment of our bike. Finished ahead of schedule by two days. Fair price for the job. Very upbeat and happy place

Great selection of new bikes,Alexis was extremely helpful with fast service to fix my flat.I also like that you can take a test ride for new bikes you may want to purchase.Staff is very knowledgable.

The rep was courteous, knowledgeable and prompt with the the quote to fix my bike. She called with status and it was ready same day. It was a wonderful experience- I"m definitely letting my friends know.

Knowledgeable staff. Annette was very helpful and answered all my questions and concerns. Comfortable to work with. Pricing was fair. Customer service was commendable.

Bike tons like new Ty!

Exceptional service and great people to deal with.

Their service is excellent!

Products and service are outstanding!

You were very helpful and I was completely satisfied.

Customer service oriented bike shop that fixed everything on my bike.