- Phone: 904-436-5045
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Customer Testimonials
As a senior, with some mobility issues, I was interested in a simple, comfortable ebike. Stephen was so helpful. He made great suggestions, and was very patient with me. I highly recommend Island Bikes for all your bike needs. I am so grateful to be able to enjoy biking again!
Extremely knowledgeable and friendly staff it just feels very comfortable, despite not having the greatest acknowledge of Bikes in advanced level they helped every step of the way… Very enjoyable experience
These guys did exactly as they promised on my bike repair, didn't try to cheat me, didn't judge me for buying an Amazon bike......and.....they did it all with a smile! I'd recommend them and if I knew then what I know now, I'd have bought my bike from them.
Steven was very knowledgeable and helpful. We did not feel pressured at any time and he adjusted the bicycles for us to make sure we were completely satisfied and happy with our purchase. We also saw him providing the same attention to a child and her parent helping her decide on a very pretty bracelet. So large or small purchase or just looking , you can be sure to get the same amount of personal care and service.
Excellent customer service. Everyone always goes above and beyond.
Your staff are excellent. Explaining various bike options for me to decide on purchase.
Great products and customer service from Steven and Alexis!
Wide variety of products to choose from. Salesman and owner are helpful and knowledgeable and polite.
Employees were very friendling and helpful with the purchase of our new e-bike.
Dropped off bike for a flat and was picked up the same day which was great since I was out of town visiting St. Augustine. Very friendly staff!
They set me up with exactly what I needed based on my needs! I love my bike! So happy with my purchase . Pleasure to deal with! Would highly recommend and have recommended.
The staff was courteous, knowledgeable, and very helpful. I love my new carbon fiber bike as it’s much lighter than my original bike and can’t wait to ride it. Thank you so much for the experience of working with you and your staff. Alexis was our main contact there and was very helpful.
Friendly, knowledgeable staff
Great service department
Plenty of accessories and a huge bike selection
Best in st Augustine hands down!
Knowledgeable staff
Quality products and friendly service.
I love so much about this shop.. the employees all care about all of us riders.. the speed and efficiency they do repairs.. the customer service here..I love coming into your shop and im so glad yah myall helped me pick out my bike..I love her so much.. thank you all so much
Amazing service with a smile. Quick and great quality work.
Great services, great and very knowledgeable staff, good selection of bikes and equipment..all the staff there are very friendly and helpful. I highly recommend this bike shop. We have been coming to st Augustine for the last 2 years, and I always take our bikes to Island Life Trading Company!!!!
Able to quickly diagnose a problem, reasonable price to repair.
Loved the service. Drove from Lake Wales to st. Augustine to get my husband's tires done with tannus had to leave by early Saturday morning so he could go to work that night. They got the job done and we were on the road by 8:39 am. Thank you very much. Very nice people worth the drive. They know what they are doing and selling.
Good service
The products sold by IL is top tier. Excellent customer service - and they KNOW what they are talking about when you have questions regarding bicycles or the products they have available for their customers.
Alexis was great! She made sure everything ran smoothly when I needed to replace the tires of my favorite bike.
Always great repair service. Fast, reliable and reasonable.
Very professional, good people.
Every interaction with the professionals there makes you feel more comfortable and more comfortable with absolutely every visit. excellent knowledge base and willing to share with customers! Excellent shop.
The part I needed was readily available, and the staff member was very helpful.
Convenient, friendly service in a centrally located address.
Love my new bike
Salespeople were friendly and helpful, but not pushy. Thank you!
This was the first time I used them and was very impressed with the friendly and professional staff. I will have my bike serviced with Island Life Bikes every year!