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Customer Testimonials
Good service. Bikes look new.
Island Bike personnel are always very pleasant, knowledgeable, and helpful. My 10 year old bike now looks like a brand new one. Thank you.
They do really good work. The prices are high but all shops in the area are as well.
User friendly. Knowledgable sales people.
Great service, very professional. I’ll be back!
The e bikes and the service I received when getting the bike fixed. Customer service is amazing!
They have the very best customer service!
Great service, professional and courteous employees. Truly a pleasure to do business with Island Life Trading Company.
Appreciated the friendly help, the honesty about what my bike needed and the assistance with the bike fitting. Fast service too! Very happy to have them here in St Augustine!
Very professional and friendly
I loved your repair service, I had no idea how much the components on my bike have worn since I got it in 1995. Most of the parts were original, Chris did a fantastic job walking me through the parts that needed to be replaced and why. It rides like a brand new bicycle, I’ve taken this bike across the country twice, plus rode hard on NYC streets for years with mostly the original parts. I’m looking forward to keeping this bike going for another 30 years or more and I’ll be bringing it to you for tune ups more frequently. Thank you for the outstanding service! I’ll make sure to leave a great review on google! Please let me know if there are other review sites which you rely on and I’ll leave a great review on those as well.
We needed a last-minute repair done before meeting up with our friends two hours away. You guys were very accommodating, courteous, and got it done. It was really appreciated.
The service, this time, from start to finish was excellent. It was warm, genuine, and helpful. Over the years, the service – – hospitality – – has improved.
Very professional and courteous staff
The staff (Steven & young lady that helped out) very knowledgeable about the products, great attitude and we were treated kindly.
Great customer service, as I asked questions about a future purchase.
Good service. Good explanation of what needs to be done in a bike tune up. I thouht i would need new tires but Chris explained that these tires should last another season. Saved me some money. Did a good job of cleaning and tightening. Thanks, First name removed M
Friendly , Knowledgeable , Excellent Advice
I am a long time cyclist who has raced road and mountain bikes. I brought in my Trek Madone that I was having a problem with the internal parts of the electric shifting. Chris (head mechanic) was great to work with and is full of knowledge about everything bike related. I am impressed with the quality shop environment they have set up there. Everyone there is nice and welcoming. I highly recommend, and will return. - Dan Bushnell
Good local store, always helpful friendly staff.
Everyone is so willing to help and answer questions. Not always the cheapest but the personal attention, service and local business keeps us coming back. Will always remember our first purchase.
Friendly and knowledgeable staff always keeps my bikes in top running condition.
Chris was amazing and bike rides better than ever!!!! He also under promised and over delivered which is important to me!!!!
Friendly local business with knowledgeable staff. Great bicycle store.
Knowledge and courtesy
I have a rad rover Neede some parts and care Staff was very friendly and fixed me up in a few days Would recommend to anyone. Good job
You guys are great, I appreciate your excellent and friendly service!
Have you ever bought any “Island Life” hats that don’t have a mesh back? Being mostly bald I need hats that protect my head from the sun. I’m definitely into an island life, NOT Salt Life. Thanks!
Good friendly customer service and follow-through on timeline to complete the job.
Repair service was completed in stated time frame, staff was helpful and cost for the repair was fair.
We have shopped Island Life for over 5 years vacationing in St. Augustine Beach and riding our bikes on the beach. We are now new residence of St. Augustine and enjoy the Island Life store, accessories, service, professionalism and trail riding tips. Annette is always professional, friendly and helpful.