Customer Testimonials
I have been a propane customer since 1975, and although I have had several issues created by the various mergers & acquisitions over the years, the service provided has been good overall. The main issues that I have had were due to new route drivers and billing issues/confusion due partially to multiple accounts that are located next door to each other with a common driveway.
Despite the fact that natural gas is available on my street since maybe around early 2000's, I have stayed with propane due to overall satisfaction and my distance from the road, ie 800 feet.
In all the years that I have been with the "Company" I have only actually run out of gas about four times in the winter. My empty tank was addressed within only a day or two, with three days being the longest. The Customer Service has continued to be responsive and helpful despite ownership and accounting changes.
Always prompt to answer my requests- fill-ups can usually get delivered in less than 5 days. Folks are most helpful.
Prompt service and friendly customer service.
Everything, the service, the ladies up front Tammy and Sandy, they are always very helpful and friendly, the entire staff at the Ellijay office.
Great communication, quick service at a great price
Great responsive service and excellent prices!
Prompt delivery!
Im a new customer. So far Ive had great support service from Marty, Mark among others. Looking forward to years of service
Friendly staff, local office
Automatic monitoring and notifications. Prompt service when requested.
service guy was outstanding! fixed our problem quickly?
Rodney
Great customer service. Friendly workers. On time deliveries.
Matt was very quick to respond with pricing for tank install. Sandy is a great ambassador for Freeman Gas. The 2 installers worked quickly and efficiently to get the job done. Thanks
Always very efficient and caring service.
My mother, before me, and now me, have experienced exceptional service from Freeman Gas. None better than Freeman.
I LIKE THE PEOPLE THAT I HAVE DEALT WITH SO FAR THANKS
that i don't have to worry about running out. you are always on top of our needs.
You are always prompt, careful, courteous and mindful of my driveway, which could be treacherous if the right driver didn't back up the driveway.
Friendly, respectful and professional
Always great service!
The gentlemen who came to our house for the initial safety inspection went above and beyond to make sure everything was in working order. They were patient and troubleshooted where needed until everything was exceptional.
Fast, friendly, courteous service from the office to delivery
I am a new customer but so far I have been very pleased. I like the fact that they monitor my tank and fill it up when needed so I don’t have to keep track of it and call for a refill.
Ease to schedule filling up propane tank
Excellent service but best of all they will lock in your price for one year. They beat the pants off Amerigas!
Prompt
Good phone service and delivery
Associates are always polite, they put notes on your account and remember to call. Excellent response time. Has good knowledge and able to respond intelligently to questions.
Great customer service.
Great website, easy to set up delivery and payments. Much appreciated.