Customer Testimonials
The gentleman that came out to fiull our two tanks was very polite and happy. He also was very careful. Thank you. We also love our two heaters.
The delivery was very prompt, service folks are always super friendly and the delivery driver was great too, I talked with him briefly to show him the location of the tank-he did a great job, great guy to talk to-very attentive and friendly.
My only slight complaint is that I had applied the coupon to receive the $85 off of my order, when my statement appeared I noticed the $85 credit was not applied, so I contacted the office in murphy and spoke with Stephanie-she saw at once that the credit was missing and applied it to my account immediately, but I gather that it should have been applied on line when I put the code in during the order process. That part was inconvenient and some folks may miss out altogether on the discount if they don't look for it. Thank goodness Steph jumped right on it and applied the discount, I've spoken with her on the phone before, and in person in the office, she's great to deal with, always knows what 's going on and gets right to the heart of the matter, resolves any problems quickly. But anyway, that's the only slight complaint I would have, which is a minor one, but one you folks may want to look into. Otherwise, I love doing business with you folks! Thanks again-K Chrisman
I like how you support your customers with things they need. It is great!!!
They are very friendly and supportive.
Quick response time when needed
The 2 gentlemen who checked out the odor were very thorough in explaining why there might be a smell and advised me to have the fireplace cleaned. I made an appointment.
Knowledgeable and friendly guys.
Explained things very well
We delivery person was very nice. He isn't going to let me runout!!!
Ease of ordering
On time, quick service.
Customer service is personal.
Very profesional, service is great!
Love the customer service, and the payment plan.
Professional and courteous
very professional and courteous
Quick service attentive truck driver
Quick response and nice people
I like you coming to fill my tank without me having to request it.
Stacey and Stephanie are Great!
Customer service
Everything 😍
James and Tommy were excellent. They explained the whole process to us and answered all questions on the day of the estimate and also on the day of installation. Their timing was perfect to work with the Mountain Power group on the install and gas delivery. I could not have asked for a more perfect job.
I would also like to mention Sandra Silvers who was the key in helping me make the decision to go with Freeman Gas. Talking with me on the phone, answering questions, getting me prices all helped me make the decision to go forward with Freeman over other providers.
5 stars for each of these 3 individuals
Name removed
Great Customer service; friendly employees
I like the local folks who I talk to at the office and the delivery guys who come to the house. All very friendly & professional
Auto bill pay, and delivered when requested.
Always responded when I needed something, fuel, fireplace repair and so forth.
Very friendly staff and effecient.
That you check my level every time that you are in the area and fill if needed. So I don’t have to worry about running out.
Very prompt delivery service.
Courteous and respectful
They are reliable, easy to work with, friendly, fair pricing, deliever without asking (which is great), they have a hometown attitude and "feel" about them, they are local.