based on 2470 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The workers were very nice and helpful
I have a high school XC and track kid and we bought his first pair of running shoes here several years ago. We will never go anywhere else because the service is top notch. Every employee really takes their time to assist you in choosing the right shoe. As a bonus, their prices are really affordable!
I loved my experience, and the knowledge of the sales person. So much better knowing what your buying than randomly picking shoes online and crossing your fingers they work how you intended them to.
Quality products and professional advice.
Personal attention ! I felt like a celebrity!
I felt that the salesperson knew the products well and also knew how to fit me correctly.
Personalized service
Salesperson was extremely helpful and knowledgeable. Great experience!
The services provided were excellent!! The young lady that assisted my daughter and I was very patient, friendly knowledgeable.
Very happy I chose Fleet Feet over Running Excels in Evergreen Park.
Employees were friendly and knowledgeable. They took alot of time with my daughter to see what worked best for her along with making sure she was comfortable.
I love the individualized attention
Worked with us with shoe options
Fit/Sales associates are very helpful and knowledgeable.
They helped with picking out a good shoe for me to run in.
What time, was to long one customer in the store and me and I waited 10 minutes till someone came out of the back.. this was on a saturday...
Manager was very helpful. Will be back again for sure. Thanks!
very informed and friendly staff.
They greet you at the door and are very knowledgeable and helpful.
The personal attention and the knowledge that Debbie had to offer
Great,friendly, educated staff!!!! Love it at Fleet Feet Schererville!!!
This was my first time visiting this location since 2017 and I was simply amazed. The sales representative was knowledgeable, polite, courteous, patient, made jokes and made me feel welcome. I will continue to visit for any further needs I have that you guys offer! Keep it up!
Customer service was outstanding! They helped me with the issue I was having to find the right shoe to wear. I will definitely recommend this store.
Personalized attention
The salesman was very patient and helpful.
I was throughly impressed with my experience. The sales associate (Brett? Brent??) was very knowledgeable and attentive to my inquiries and needs. And my shoes are a perfect match and fit. I'll definitely be back.
It was actually the personal touch that I would give Fleet Feet a 10 on. I had trouble with on-line ordering and the on-line customer support was lacking. I called my local Fleet Feet in Schererville, IN and their front line staff was able to take my order, help me set up the phone app and was all around amazing. If it was not for your flagship stores...I probably would not have walked away as satisfied as I was.
Kate
I HAD A LOT OF HELP. It was nice. I found the perfect shoes for me.
The sales associates know their stuff
Service was excellent!
The service I had was amazing. Totally helped me out even though I’m a beginner. Was very satisfied with prices.