based on 2748 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Selection & service
The personal service
I've referred several family members to Fleet Feet! You all take the time to make sure the shoe is a good fit and don't just push inserts to sell certain shoes.The best thing though is you don't pre-judge when you see someone who doesn't "look like" a runner come into your store. Respectful and pleasant service all around!
Help is great 👍
I like the personal attention by people who know their products
The fleet feet team works with you till you find what is best for you
I like that I can actually put shoes on my feet rather than guess sizing/feel w/ online purchases. I have also appreciated the courteous help I've received from Fleet Feet staff!
The assistant
Excellent customer service.
Great service was provided from Alex in Schererville! Plus she found 3 great options and I love my Mizuno's. Running is not limited by sore feet and ankles any longer!!
The technology used to determine the shoes and supports required to help my problem.
The attention to detail. And our sales rep was outstanding. Alex answered all our questions was very nice to talk with as well. The fitting was really nice and she described everything in great detail!
Love their friendly staff and that they carry brooks of course!
The knowledge of the sales people.
Great knowledge. Friendly staff!
I appreciate the level of service and expertise shared by the staff. I had an above-standard experience, will be back for my next pair of running shoes.
Fleet Feet has personal and knowledgeable staff.
The sales staff was nice and helpful.
Expert knowledge about running. Time and attention given to clients. Super friendly people.
Attention to my needs
High quality
Representative was very helpful.
Great service and very knowledgeable employees!
Yhr location i went to in Indiana had exvellent customer service they listened tio my needs and went above n beyond.
Wide selection, excellent service. Very courteous sales representatives.
How knowledgable the staff is and the quality products. Paul runs a great store over there in schererville.
The staff is always so knowledgeable and friendly and will spend as much time as it takes to get the perfect pair of shoes
The way the staff treated my son and his passion for running
Your employee asked questions about how you'll use the shoes. Brought out a few options. She was patient.