based on 6661 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the foot ID and then the personal service with the shoe buying process
Variety of selections offered in my size.
I felt welcome and left with a smile on my face. Debbie listened to what I needed and provided some options that worked well for me. I will be back soon for another pair!
Attention to detail. Employees listen.
Knowledgeable associates
Professional and knowledgeable staff
Personal service to find the right fit!
The one on one help.
Mostly great, the last flip flops I bought broke within 6 months and when I called I was told to bad. The cost of the shoe was $80 so to be told to bad was very disappointing. When I bought my tennis shoes last week the girl told me the person I talked to should have at least told me to contact the manufacturer, well at this time it was to late I had tossed them in the trash.
Great service and products.
Personalized attention
Staff is always friendly and extremely helpful.
I don’t understand why you guys don’t stock only karhus. Best shoes ever made
Didn't have to wait long and got a good price on the shoes
The employee who helped me was awesome! He took time to listen to my concerns, the things I was looking for, and bring a few pairs of shoes for me to try. It took a few different styles of shoe to find the perfect one for me, but I have had no issues since purchasing and definitely plan to go back and hopefully have the same employee help me again. Thanks for a great experience!
Carry a larger selection f running shes.
All staff is very knowledgeable and patient. Very low pressure environment.
The girl who helped me was efficient but did not smile once nor ask any questions. I knew what size but it’s been 2 years, I mentioned that but did not offer to re measure or offer any suggestions. Maybe she was having a bad day? 🤷♀️
Customer Service was very good. I like that you can get your feet measured to make sure that you are wearing the correct size. I was wearing a half a size too small and my feet were killing me after work until I went in to fleet feet and go my feet properly measured. I’m pretty sure my feet probably grew when I was pregnant with my daughter and I hadn’t realized it.
the attention made to find comfort for your customer kiley is th best
Very helpful staff and very friendly. Love the shoes.
Shoes are always fitted well. Everyone is very nice and great suggestions for the right shoe are great.
Individualized treatment and attention
I think it’s great that you can go there and get your feet evaluated to make sure that you’re buying the correct shoes for your feet
High quality products and expert staff who are very knowledge and exceeded my expectations (thanks Debbie!)
The sales associate was very nice and helpful
The staff is very knowledgeable and helpful. The last time I was in, I thought I knew what I was looking for; however, the salesperson recommended a different shoe after listening to my concerns and they work much better for my feet. It is always a good experience.
Welcoming and helpful, fittings are very insightful
Awesome customer service
Your products are excellent. Service was great! Staff very friendly, knowledgeable and helpful. I would recommend Fleet Feet to all my friends.