based on 3164 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
In and out!! Great staff! Enjoyed my experience
Nice variety of shoe brands, insert types, and personalized fitting from knowledgeable employees.
I kept asking for expert advice. She asked me what shoes I wanted, I came there for expert advice. She handed me the shoes and walked away. I asked if I needed special insoles, last time the sales person recommended insoles. She responded do you want insoles? I can get that customer service anywhere.
Great brands & Awesome customer service!!!
That it fits me just right, they truly care how the customers feet are,
Your service is very personalized. I appreciate that I was given plenty of time to make my decision even though the store was very busy. Additionally the checkout was seamless.
I was pleasantly surprised by points that I can use for a future purchase.
Jo
Employee knew a great deal about products, and the fitting of the shoes.
Great customer service, the perfect fitting. Quality of the shoe
Very comfortable no pinch around the toes read reasonably priced compared to other athletic shoes
Everytime I go there the service is wonderful!
Customer service was great
The ability to return a shoe after wear them. Also, ordering an item that isn't in stock.
The selection & the knowledgeable service😋😋😋😋
Wonderful in store service! Did an analysis of my stride and recommended a fit based off of that. Online orders came fast also!
Training for newer employees.
Finally fitted for good shoes
The service was amazing and was so very helpful. The information and options I was given to get the perfect running shoes was outstanding. Thank you for showing me my new running shoe store.
I liked to be measured
Great quality shoes and inserts! The staff of Fleet Feet go above and beyond to make sure you get the shoes that are right for you!
Knowledgeable salesperson. Clean store.
Everyone is always incredibly kind and helpful. You keep me running happy! Love the Fleet Feet community!
I learned I was wearing half a size too large and just needed wider shoes.
The great customer service and selection of shoes
Knowledgeable salespeople. Quality brands.
The friendliness and one on one customer service
Great service
Personal assistance
The sales team is very professional and helpful
The salesperson was well informed and friendly...I didn't feel rushed or pressured to make a decision or purchase.. The analysis of my foot issues was spot on.
It was great to get expert advice on running shoes. They took their time, answered all our questions, service was friendly and done safely.