based on 2864 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Training programs
Friendly helpful staff
Very thorough!
The attention and care was wonderful. Many of the staff were very helpful in making a very difficult purchase. I will definitely be returning and will continue to recommend them to many of my patients.
Great variety and very knowledgeable staff
Great service and time spent with me to figure out the right shoe.
Great staff, very knowledgeable. Wide variety of products.
The salesperson was extremely knowledgeable and attentive. My wife and I were perfectly fitted with the shoes that were just right for us. These days it's hard to find superior service and merchandise, and that makes us appreciate Fleet Feet all the more. You've got our business forever!
Have a better system waiting on people... my friends husband had to wait way longer then necessary
Everything! Paul's service was amazing!
I have fibromyalgia and for years I searched for a good comfortable shoe. A physical therapist aide recommended your store. I liked your latest technology in helping to find a shoe suited for me
Your diabetic socks were more comfortable. Your orthotics felt good, but I had custom made ones. Staff was friendly, helpful and knowledgeable. Thank you so much. I found a shoe with the second shoe I tried on.
I felt like Diana was truly interested in my running story and likewise shared hers. The process seemed very scientific but left room for individual preferences. My shoes are the most comfortable I've ever worn which is good because I signed on to train for the half marathon shortly!
Quality merchandise. Have never been disappointed. Friendly knowledgeable service.
Prices are high, lower them other than sales.
Awesome customer service. Knowledgeable staff. Great products. Staff patient and willing to get the BEST fit EVERY time.
Attention to detail
Spent a lot of time getting the right fit
Outstanding personalized, knowledgeable sales associates.
Prices are more reasonable than one might anticipate.
At any rate, worth it for the service.
Quality Clean Friendly
Great customer service, fast and easy evaluation, reasonable price, wide variety
Accurate sizing and knowledgeable staff.
Superb, personalized service. Quality products. Friendly, educated staff. I will no longer shop anywhere else for my footwear needs.
You are always made to feel that you are the only client in the store. Products are only high quality. The return policy decreases the worry you may have bought something you won’t like.
Professional that cater to your needs.
The staff is always welcoming and very friendly. Very knowledgeable and always ready to listen to any questions or concerns.
Staff were very knowledgeable about how to assess the best running shoe to fit my needs. The process was easy and quick. I am highly satisfied with Fleet Feet service and products!
Super people wanting to help you with your needs
I just like the time set aside from an associate to help you find the right shoe for your needs.
Service was good and there was a nice selection of product.
Patty (Salesperson) was outstanding!
The service was excellent! Fleet Feet was recommended to me by two friends, who had recently purchased shoes at FF. The store where I regularly purchased my shoes had closed, so I was interested in their recommendations. The only products I looked at that day were the shoes. I'm trying a new brand of shoe, Hoka, also recommended by my friends. I do a lot of walking. In January I'm going on a bus trip with my grandson to Washington, DC, where we will do a lot of walking for several days. My new Hoka shoes will be well used before, during and after that trip!
The staff