based on 5575 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I came in with some knowledge of what I needed, I just needed a bit more help which is what I got plus more. I purchased Hoka’s but not the kind I thought I would get. That would have been a mistake. With the help of this knowledgeable young man, I got the right shoes and I love them. I also learned that you are carrying some other products of interest (lOofos). Glad I came in!
Little more help on floor
Great team!
The young man who helped me was knowledgeable and efficient. He gave me great shoes to choose from that fit what I was looking for.
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I appreciated sales staff assistance with shoe purchase.
People knowledgeable and friendly
Great staff who takes the time with you and makes sure you satisfied with good fitting shoes!
Knowledgeable staff.
Paul does a great job snd listens to what the issues are with your feet
I love how the staff knows the products and listens to what my needs are.
I like having a person to measure and check my gait, etc. I've only been to the store 3 times, but each time the employees have been very nice and helped me. The variety of shoes that fit my "weird" feet is nice to have too.
Getting the shoes (Hoka One One) and the socks (Feetures) have made a big difference in how my feet, legs and knees feel. The pain i was feeling it not totally gone, but there is a big difference.
I've recommended the store to many friends and online sites too!
Iris was pretty amazing. She gave my husband *just enough* of a hard time about his grandpa-shoes and made sure he was putting comfort first. She’s just a joy to work with.
Meanwhile, I can’t say the same for Paul or Tristan since they are never in the store during my visits unfortunately.
Service was on point and seemed like they listen. I am not used to spending that much on shoes, but the service made it worth it. I liked learned about my step. Thanks guys!
Tristian was great to work with! Make sure you keep him on staff! We will be back to see him in the future!
Carry more items in a wide for women... The selection was limited for a 9W
Wore these for two days. My hips hurt so bad I could hardly walk. Don’t know, but it’s the insoles
Personable and courteous service. Very rare and greatly appreciated.
The customer service and knowledge was second to none.
Great customer service.
Great products, excellent service.
Not sell as new used shoes at new prices. You should discard used shoes.
Service was the best. Tristan was very patient and got my husband just what he needed
i was satisfied with the pricing and the products. I think the only thing that kept you from a 10 was that I was there were a few more styles to choose from.
Good brands and the time spent making sure the fit was best for you.
The lady that took care of me went out of her way to help me with my problem foot. The service she gave was great. A wonderful store.
Very high quality
Great service, always.
Fleet always does a great job with our family. My daughter is very happy with her new shoes. I was a little concerned that absolutely nobody was wearing a mask but my family (3 of us including an elderly, mentally handi-capped aunt). But, all 3 of us are vaccinated, and I am assuming that the staff and customer base of Fleet Feet is also healthy and vaccinated.
This did not stop us from shopping at Fleet Feet but I will not go there again if we are shopping there with an elderly or high-risk person.
Expert fit. Great selection. Knowledgeable and patient sales staff.