based on 6436 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The associate helping me was multi-tasking. I had questions about the shoes. However, since he was also checking out other people, I just looked up the answer myself.
I would ensure more staff are hired and present so that you can have a 1:1 experience when trying on and buying shoes.
Extremely knowledgeable and helpful.
Good knowledge of personnel and courteous service
Have a bigger secletion of shoes not just one style that worked with my feet
High quality running gear - friendly staff and training programs
The individual attention we received from your staff was superior. You just don’t get that much anymore. It was definitely the employees that will make me a return to the store.
Comfort and Price.
They are cutomized
Knowledgeable people. Love the foot scanner. Quality shoes
Tristan waited on me and was very helpful and very knowledgeable. He helped me find the right shoes for me and was not pushy to make a sale. Tristan was very friendly and personable!
Michelle is a legend. I’ll be back!
Great customer service!
The special service you get no pressure just good salesmanship.
Great friendly service.
Great product's and great staff the woman that helped me and my sister was amazing I forgot her name brea I think
When I walked in, the two women who were working immediately greeted me and asked how they could help me. I told them the brand and type of shoe I had been wearing and that fit me well and one of them checked them out and agreed. She brought out several pair to try, I found a pair I liked and walked out with brand new shoes, ready to walk and continue my day!
Thanks so much ladies.
Majority seem to know what they are doing in the fitting process
Had the shoes I needed at a price that beat everything I could find.
Your salesman was excellent, he explained the whole process about how to fit the shoe to your feet. I love the shoes he helped me pick out , I would highly recommend my friends to your stores.
Everything
Staff interaction.
Super friendly staff. Super clean store. Good selection!
The service was great, personal were very helpful, thoughtful and friendly. The product, so far is good,
When purchasing two or more shoes offer a discount especially for senior citizens.
Extremely comfortable very professional service love your return policy I can stay in my shoes all day long without my feet bothering me
Associate was very nice and informative.
obtain more knowledge about shoes for individuals who have neuromas and what are the best shoes to use
I like that the associate took their time with me to find the right shoe.
I ordered a different color to be delivered to the store. When I got there, I found they ordered the wrong color. Unfortunately the only solution was to order a second time and come back to pick it up. I live 30 min away (so an hour round trip), so the commute was too long to come back a third time.