based on 5791 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
First, the young man who assisted me(Tristan) was very knowledgeable and helpful. the shoes and insoles he suggested are wonderful. I definitely would recommend anyone to seek his assistance.
Sadly due to covid there isn't any customer service.
Love this store. Great products, great service.
He took the time to listen to my concerns and help me find different ways to address the issue.
One on one service
Awesome customer service
Service is always amazing and why we keep coming back!
Everyone at the store was extremely friendly and knowledgeable
Good shoe selection, great customer service
The staff is knowledgeable and attentive. I recently had foot surgery and sales person took her time to help me find a walking shoe specifically for my condition. Love the one on one service. Even when the store was getting busy, the staff didn't rush their clients. That was very much appreciated.
Knowledgeable, professional and friendly service today.
They are always quick and efficient when I go in. They also have great knowledge on the shoes pros and cons for both running and walking.
Very knowledgeable and friendly staff, took the time to get what I really wanted and neededd
Great products, great service!
I was very impressed with how helpful and nice everyone was. Very knowledgeable and eager to help my feet feel better. Thanks so much. I will definitely be back!!
Salesperson was incredibly knowledgeable and helpful.
The staff is very helpful and knowledgeable!!
I will continue to buy from Fleet Feet!!
Comfortable for a person with chronic tinnitus
I love the variety of products that fleet feet has.
There was a nice variety of shoes and patient sales people.
An 8 was given because not all my friends or colleagues are interested in running or associated apparel.
Excellent costumer service and excellent employees knowledge
Knowledgeable staff
Tristan was outstanding. He was so helpful and offered options, but did not push either way. He provided me with the information and allowed me to make the choice. I truly appreciated that! He was confident, knowledgeable, and very friendly. I traveled 25 miles to go to the Schererville store and I do not regret making that choice. I will definitely be back for my running needs.
I like the selection and the knowledgeable staff.
Very personal, helpful employees.
Evaluations was thorough. Salesperson was knowledgeable and helpful.
Excellent service.
They are absolutely the BEST shoes I’ve ever had!! For years my feet would hurt after a few hours- now I can go all day!!
The young man who helped was amazing and explained everything perfectly!!
Highly Recommend !!