Customer Testimonials
There is a good selection of products at different price ranges. You can find budget friendly items for beginners, all the way up to high end products for experienced athletes. The staff has always been friendly and courteous to me. They take the time to answer any questions I may have. Plus, they are a locally owned shop, which I whole heartily support because I too am a small business owner.
Caleb... was over the top helpful in helping me select my first E-bike. He allowed me to test ride several bikes as part of this decision as well as bending over backwards to make adjustments to the bike.
Quick turnaround for services, honest appraisals and quality work.
Ryan is always quick to diagnose what our bikes need for services, gets us fixed up, and back out on the trails!
Great customer service and selection!
Great sporting goods shop in Waterbury where I live. Very diverse selection of outdoor goodies. My 13-year-old Mountain Bike rides like new after a visit to their bike specialist.
They are always super helpful & friendly and have just the right amount of selection! We’re lucky to have this place in our community!
Great customer service from a local sports store.
Just a great place
Support local
Price and service fantastic
The snow board, bindings, boots, and helmet I rented were good quality for rentals.
i like the variety of services/leases you offer and your prices are great. your staff is also really helpful. i have never left your store feeling disappointed.
The staff is always friendly and knowledgeable about the products in house. Also, the range of products offered suits a majority of needs
Love the selection and the service is top shelf!
Affordable, fast, friendly
Outstanding store! The gentleman that assisted us was courteous and friendly, and helped us find the exact snowshoes and poles my wife and I were looking for. They were also on sale at a great price. Thanks Waterbury Sports!
Great service!
Efficient, knowledgeable and friendly staff. I have been renting ski equipment every winter from Waterbury Sport for over 5 years… I’ve always had a wonderful experience.
Service is always top notch and they have a great selection of items in store for every season.
Great service!
Very helpful staff, lots of great gear, and LOCAL!!
They brought my bike back from the dead at a very reasonable probably too low price. And they were all super nice.
Great price for a quick sharpen and wax.
I came in to rent an XC setup. Remy talked with me about my skiing experience and what I was looking to do. He helped me get the right boot fitting and talked to me about the kid of skiing he likes to do that might be interesting to me. I’ll come back to Waterbury for other rentals and purchases in the future.
Friendly, knowledgeable, no bs
The staff here are always friendly and super helpful, and the prices are good or reasonable on all of my desired items.
I get the vibe of welcoming mutrual geekie excitement from the staff and bonus dogs!
Thanks for helping me get the right equipment for me [x-country ski package]- can't wait to get out in the snow with them. Great service from the PPS team :)
Extremely helpful with getting new boots and boards bringing me up to from the 80's to current with gear.
Staff was super friendly, equipment in great condition, and prices very reasonable!
Your customer service is impeccable.