Customer Testimonials
I am so pleased with all response to my needs
Thanks for your service!
Always friendly service!
Good service.
Friendly drivers - friendly customer service - very quick delivery after Hurricane Helene
Organized and polite.
The staff is amazing, from the ladies in the office to the guys doing the installation. Everyone was professional and caring.
I appreciate being able to speak with a real person when I call and service response time is always quick.
Thank you!
Any time that we have had a problem it was taken care of quickly and efficiently.
I like the pre-buy and not having to check the tank and call when I am low.
Convenience
Respond very quickly.
I can always depend on the drivers and the office staff to take care of my every need. I feel very lucky to have Freeman Gas as my energy provider.
Jennifer in the office is a pleasure to work with and has always been very responsive to my needs. The technicians that came this week took care of everything to get my new service at the new construction up and running. Thank you!
showed up on time
servicemen very knowledgeable and efficient
installers were problem solvers (locating tank; running gas line ; left job neat and clean
Service is great . Easy to schedule and very professional.
Reliability, honesty. Trust.
You've been helpful and responsive. Thanks.
Matt and Rick could not have been nicer and more thorough after Matt discovered a propane leak. Matt called Service and Rick responded immediately, fixing the leak and being patient. Thanks to the entire staff at Freeman for paying attention to detail!
Great job for almost 30 years.
The people who work at Freeman Gas are very nice and accommodating. Our tank is always filled. We appreciate the clear communication with them if we have a question. Thanks! Ann and Belk
Dependable
Very reliable.
Responsive and monitors my needs.
We have a fireplace on our screened porch and the pilot went out over the winter. Need some help in getting the pilot light lit. Thanks. Contact Marsha on when at Phone number removed.
Reasonable price. Reliable service. On time delivery.
Accessibility: During the six years we've owned our home I haven't had many problems or questions with Freeman Gas however, whenever I've reached out to them I've always made contact with a knowledgeable person who has immediatey resolved my problem or answered my question. This past week was no exception, I called to inquire about an our last delivery which was about one year ago. Their cellular monitoring system indicated that our tanks were at 70% of capacity. The person who was assisting me (I'm sorry I don't recall her name but she was very helpful) immediately offered to send someone by our home to check the tanks. In less than one day our home was visited and a delivery was made. Last year (it might have been two years ago) we were having problems with our tankless hot water system. I called Freeman and within a short period of time they installed a new tankless hot water system that has worked perfectly. Thank-you Freeman Gas!
Your team is extremely professional, very responsive , always answers the phone , and reliable….during this past winter during extreme cold weather , they kept my propane tank filled , and even made a Sunday delivery ..I recommend your company to all of my neighbors and especially our new residents in our Lake Toxaway community..Please pass on my thanks and appreciation to the entire Lake Toxaway/Cashiers area team .
Chip Brown
360 Fairway Drive
Lake Toxaway,NC
28747
Dependable and great staff

Great customer service!!!