Customer Testimonials
Everyone at the Cashiers, NC location is friendly, helpful and knowledgeable. Jennifer is a gem!
And our delivery driver is friendly and efficient.
Your service technician, Nathan, was incredibly helpful, efficient, and kind. He helped problem solve an issue with one of the appliances that is connected to the propane line, and he went way above his call of duty on a chilly evening. Your technicians make all the difference in your industry, and Nathan is a super star.
Very professional.
Auto delivery
Friendly people efficient service
Personal service and hometown feel! I rely on the Freeman Gas team for my fire place logs and propane! They know you and treat you like family.
Great Service
Friendly, excellent service.
Reliable servicing.
Always responds quickly and professional.
You are there when we need you!
Would like to know when they come.
Service!
He did a great job. Very thorough.
Jennifer Mole at the Cashiers branch is a great help
That it’s local
Your great customer service
We were impressed by the quick response on a Saturday after contacting the emergency number. We had someone onsite to assess the situation within 30 minutes. A gas truck was onsite within an hour to refill. Techs made sure everything was working before they left and answered questions and concerns.
Friendly staff and reliable service.
Totally reliable!!
Monitor levels via website; local employees presence.
Always timely and very courteous employees. No problems in 8 years of owning our home.
Relatively fast delivery for propane when you call to schedule
The team corrected a gas leak that was supposed to have been fixed in the spring. They honored their comment to customer satisfaction,. The technician also went beyond the problem and answered several questions and addressed an additional concern.,
Mostly on time. Do not have much contact with the Freeman group.
The excellent response time when propane is needed continues as before Freeman merged with you. The only downside is you made it more difficult to pay my bill. I went on to your website, entered my credit card information and nothing happened. I don't know if my bill has been charged to my card or not. The website keeps asking for the same information over and over again. I will not reenter my card information or clicking on pay me bill as I don't know if the first attempt was successful. You need to make collecting my money easier for you to get it.
Name removed Dameron
Email address removed
They are extremely responsive in keeping our propane tank full on auto fill and when we get low due to extreme temperatures, they will send out a truck promptly
Everything!!!!
Easy to work with. Prompt service. Always friendly when they come out.

Responsibility