Customer Testimonials
Communication and scheduling are always precise. Customer relations are very friendly.
Timely auto-refills before tank drops below 20% and good on-line customer access shows current fill level. That’s especially important for owners away from Highlands. Once, when we needed emergency service, Freeman responded quickly and made the necessary repair. Friendly office staff as well.
Hal Lewis
very reliable
Seamless service. Delivery driver helped to light the pilot light.
The best
Had the opportunity to speak to the person that made my delivery (Nathan) who was very professional and knowledgeable. This is the first home I have ever had with propane. He gave me some great insights on how to manage my refills and consumption expectations. 10 out of 10.
Good prompt service
Very professional representatives. Great driver delivering propane in time.
Courteous, efficient, timely
I liked the friendly people in THE REAL OFFICE.
Very responsive to my needs - technical help, propane deliveries, etc.
Showing up when you say you will be there
Responsive and timely. Requested a check and refill and it was done the next day.
Great service, nice people.
Great service.
Ease of use, particularly paying the bill on line
Very professional driver. Uses technology to keep my tank with proper fuel.
When I call in for service, the phone wait times are extremely long - some times I simply hang up and call back later. But your on the ground service staff are extremely knowledgeable, helpful, and thorough!
Great customer servicd
Ease of obtaining propane. I have also had good help in my hoe
Timely delivery
Very convenient and consistently good service! Wish the prices were lower, but doesn't everyone?
Much better than Freeman who did not refuel us before we ran out. We are up in age and three times we ran out propane in very cold weather with Freeman…….so far this has been much better service. And I would recommend this company.
Prompt and courteous service
They have been in time
Glad to get your product when l need it and don’t let me run out thanks so much!
Concerned that there’s no longer a local presence to visit in person. Also, on hold for too long at the 800 number.
Other than taking two years- in one grade attempt that failed- the guys were kind, courteous, extremely disappointed, and you guys got it fixed!
Freeman always maintains our propane tank without having to remind them. Good reliable service.
Jennifer is a real professional - thorough, knowledgeable, helpful, and courteous. She scheduled swapping my propane tank and told me everything I needed to know. The day of the appointment Matthew arrived on time and ready to go to work. He completed the work and went over what I needed to know in a timely and professional manner. Shortly afterwards Brian came to fill the tank and also worked efficiently and professionally.