Customer Testimonials
I just experienced excellent customer service! My gas propane tank had a faulty gauge and ran out of gas after hours. I called Superior (my normal supplier) and was given amazing attention and service. A truck was at my door the next morning (12 hours later) and filled my tank!! The service technicians, after hours call people and business hour office representative made this happen seamlessly as a team.
You are prompt
I recently leased a new 1000 gal tank from Freeman, delivery was very timely and efficient. The initial fill of gas was also very timely and efficient.
Able to refill my tank within 1 week
Thank you for rushing to my rescue during the storm. My tank was not reading properly and i was out of fuel. You helped me during the wait for Duke Power.
Friendly people. Delivery guy is very attentive not to block people with his big truck
Good service they show up when they
Next time, please fill our small tank by my shop
Very convenient! Great service!
Office staff in Cashiers, NC is amazing, especially Jennifer. She's gone out of her way to help us in selecting gas fireplace logs and setting up our service for our new home.
We appreciate the new customer program with the $250 rebate at the first filling, plus the discounted rate for the first fill up is much appreciated!
We are very pleased with Freeman Gas!
Timely.
Excellent and dependable service.
On time and fixed the issue and very friendly
Vert dependable.
Excellent service and nice staff
Prompt, efficient service
A Gas Log supplement is a real key to enjoying Highlands Winter Weather.
Freeman's timely deliveries allows that to happen.
We have been customers of FG for over 32 years. Always friendly and accommodating. We never have to call for gas. Their programming is always on target.
Prompt and courteous
Great service by great staff!
They were Very helpful to work with my schedule on short notice!
Always have great service
Jennifer is a real professional - thorough, knowledgeable, helpful, and courteous. She scheduled swapping my propane tank and told me everything I needed to know. The day of the appointment Matthew arrived on time and ready to go to work. He completed the work and went over what I needed to know in a timely and professional manner. Shortly afterwards Brian came to fill the tank and also worked efficiently and professionally.
Communication and scheduling are always precise. Customer relations are very friendly.
Timely auto-refills before tank drops below 20% and good on-line customer access shows current fill level. That’s especially important for owners away from Highlands. Once, when we needed emergency service, Freeman responded quickly and made the necessary repair. Friendly office staff as well.
Hal Lewis
very reliable
Seamless service. Delivery driver helped to light the pilot light.
The best
Had the opportunity to speak to the person that made my delivery (Nathan) who was very professional and knowledgeable. This is the first home I have ever had with propane. He gave me some great insights on how to manage my refills and consumption expectations. 10 out of 10.
Very nice delivery young man, very helpful phone lady when I called.