Our salesman, Robert and the guys working in the kitchen were great. Robert made the process easy, from picking tile and countertops to paint color, and all the details were clear from the beginning. During construction, Robert was available for questions and my concerns were dealt with immediately.
The guys working in our kitchen all were very professional, polite and knowledgeable about the construction going on. They cleaned up before leaving for the day, every day. All the guys were skilled in their trade and did a wonderful job.
Kelly is amazing! I truly enjoyed working with her. She took care of all the details and made it all come together so seamlessly. She brought my vision of what I wanted our new kitchen to look like to life.
The rest of the individuals who helped turn our kitchen into one we really love were also great. They were all courteous, punctual, took great care on attention to detail and always kept us in the loop on when they were going to be coming and going. We truly appreciated them also.
A special shout out to Josh Johnson who did our back tile. We had a herringbone pattern done using small tiles and he did an amazing job.
We could not have had a better experience with Kitchen Tune-Up. We accepted the bid to replace the trim around our kitchen window and install a tile backsplash on a Wednesday, and we received a call on Thursday from the project manager. He came to the house, took some pictures, removed the existing trim and picked up the tile we had purchased. On Friday afternoon, we received pictures showing the new trim which had been perfectly stained to match our existing woodwork and had finish coats already applied. We also got pictures of our tile which had two coats of sealant applied. The tile setter started on Monday and finished setting the tile on Tuesday. He applied the grout and caulking on Wednesday, so the entire job was finished within a week of accepting the bid. The tile setter was absolutely meticulous in his work, and everyone was very pleasant and easy to work with. We are extremely pleased with the results!
Everyone was welcoming of feedback/concerns that we voiced and was willing to do what needed to be done to make things right for us, the install was quick and they know how to communicate with insurance as far as the technicalities go.
Having Kelly as our designer was great. She was always in contact with us which made the process much smoother since there is always something that comes up in a project involving different trades to accomplish.
Nico(hopefully spelled right) was great as the onsite lead for everything going on. He made sure everyone stayed on task and kept the project rolling.