Overall communication was great.
Pre sales and sales process was short and information and flowed in a very timely way. Nothing was dragged out as they kept you on track with next steps and decision deadlines, for example, when they needed our appliances and flooring selections and when items needed to be on site. We even added a few more cabinets and the additional ones were on site fast and did not slow down the job. Scheduling was coordinated very well with the plumber, electrician, flooring and counter top trades. Kitchen Tune-Up carpenters were very talented, neat and showed up everyday, on time, and prepared to work. Electrician, plumber, counter top and floor trades were also very good and neat and were here to do their parts exactly when they were needed which is a big kudos to KTU in there ability to schedule properly and it shows they have great relationships with those trades. Lastly, a small punch list was generated and addressed quickly.
Staff is professional, friendly, reliable and extremely helpful throughout the entire process. The team takes great pride in their project.
Special thanks to Todd and Liz for your expert guidance in our gorgeous kitchen face over!
Every team member was remarkable. We always felt like we were being well guided and advised at every turn. We felt like our home and our project was as important to them as it was to us. We knew we were in good hands and in the end our project turned out to be even better than we had imagined. I would recommend this company with out hesitation.
Working with Ruth and Todd of Kitchen Tune-Up was a pleasure. They are so knowledgeable, professional and helpful. They’ve assembled the best team of professionals/craftspeople. Everyone is highly skilled and experienced and they clearly take pride in their work. At no point did I feel like they were cutting corners or rushing the process. However, even with their attention to detail, the team worked fast, cleaned up thoroughly every time they left and kept us in the loop throughout. Their prices were very reasonable as well and they made sure to give us options for every budget with no pressure. Couldn’t recommend them more highly!
The cabinets haven't looked this good in 20 years. It is great that we don't need to replace them. They went above and beyong in replacing a strip of veneer that I had forgotten was gone.
Kitchen Tune Up did a great job resurfacing our cabinets and installing a new countertop. All their work was done professionally and in a timely matter. Thank you.
Todd and Ruth understood my vision for transforming my kitchen and executed the job with attention to detail. They were very responsive during the process and had workers on the job every day without interruption. Ruth stopped in multiple times during the day to check on things and involved me in any major decisions.
They don’t take on too many jobs at once and were able to effectively manage my project. Their team was also able to offer suggestions for furniture , lighting and other design details. I am very pleased with the way my kitchen turned out.
The owners truly exemplify the belief that the customer comes first. Always there to assist, answer questions or concerns. Attention to detail is evident in all phases of the installation. Their installers are some of the best in the business. Our new kitchen is truly the ‘wow’ feeling we all want.