Customer Testimonials
We are extremely pleased with all interactions we have had with both staff and field personnel.
Everyone is extremely professional, knowledgeable, and friendly both on the phone, via email and in person at our property. We especially think Jessie and Nick are top notch.
Name removed
14 Queens Way
Merrimack NH
Once I spoke to Doreen she said I would get a delivery the next week I felt better. Setting up the account did not go as smoothly as I would have liked. All good now I got my delivery last week and putting the check in the mail.
Thanks Art Last name removed
The transition from Osterman to Superior was flawless. Good office support staff.
Did not need to call for service. Done quickly.
good prices and good service.
The customer service is #1. Any time I have called with an issue it has been resolved at the time or it is researched and an answer has been communicated to me.I would recommend Osterman Propane to anyone befor any other propane company. They are the best!!!!
Auto delivery never had any problems with delivery price is average.
I have always had very good experience with Osterman Propane since getting their service in January 2021 and Debbie in the local management office is always very pleasant to talk if I have any questions. Thanks for the awesome service!
Regards,
Jamshed Iqbal
Easy to do business with
Always reliable for auto fill and have never had any problems!
Easy to pay, prompt delivert
Osterman is providing the gas to my pool heather since 2014 and always doing a great job, employees are very professional and friendly, I high recommend Osterman
I have been doing business with Osterman for over 5 years as both a commercial and residential customer. The prices are competitive and the service is excellent!
Great delivery service
Prompt service! Polite and professional!
Automatic delivery is wonderful
promt and efficient service
Dependable routine care. Never having to worry about an empty tank.
Professional and service delivery is usually on time before running out of propane. Price per gallon is very high and that is my only complaint. Like to see Osterman be more competitive with other vendors rates.
We've never had any problems. There was one time recently when we were quite low and we're set up for automatic delivery so I was confused as to why we hadn't received a delivery. That would have been a problem if I hadn't checked my account as my husband doesn't check it and he's quite ill so having no heat would have been a huge problem. I called and was told that it was likely due to some inclement weather that we were having. I was assured that we had enough and that a delivery would be made the next day. It was and we were fine but if I understood correctly whoever is in charge wasn't aware that we were that low. We are happy with our service and product.
Its fantastic when you call the office and get immediate service. Thank you ladies
Excellent service!
Both customer service representatives I spoke to were friendly, clear and helpful. Service was quickly scheduled and as expected. Shoutout to Maureen, especially.
Very friendly great service
Dependable and if you need service come right out. Personal are all pleasant to work with from office to drivers!!
Reliable service.
Prebuy option
availability, response time, professionalism
Solid company
Dependable and professional

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