Customer Testimonials
timeliness
Prompt response to requests. Now I have the on-line option for information and am informed about automatic fills. I still don't like the price, but I understand about the futures markets and that propane prices cannot be controlled just by the provider.
All aspects of the business
Excellent service !
since 1994 Yu have never left me cold... Thanks
You are very responsive.
Great service!
Very nice guy
Your service manager Tim McGinn, has been exceptional to deal with. His people have been knowledgeable, helpful and easy to deal with.
Excellent service. Deliveries efficient and timely. Human interaction when any phone inquiries are made. A pleasant company to do business with.
Automatic monitoring
Great customer service via telephone.
auto refill
fair pricing and peace of mind on timely deliveries
I like how when I recently checked in again on when I would be getting my delivery, the customer service agent looked into why it had been rerouted for the 2nd time and got it back on schedule.
All good.
customer service
Reliable professional, and you’re always there when we need fuel
Happy with automatic delivery and auto pay. I never have to worry about running out of propane.
We're on automatic delivery and budget payment plan. Although the cost of propane has risen we know what our monthly payment will be. So far that works for us.
I feel taken care of so there is no worry on my end. They are courteous and professional. They show up and fill the tank without a trace. I’m on autopay so I do t even have to think about paying the invoices. It’s like magic!!
friendlyness of truck drivers, reliable service even in inclement weather
The service is efficient and timely
Your delivery staff is very friendly!
Price is the main component. I appreciate a set neighborhood rate.
Auto delivery is also important to us.
(1) Osterman and Rymes is part of Superior Plus Propane. I have have multiple locations and been a customer since the beginning of the last decade. I like the propane monitoring devices and the timely deliveries.
(2) I needed service for a heating appliance and they were here and performed an upgrade in a very responsive manner.
Thank You
Always have had excellent service.
Great customer service!
I like the discount and the envelope provided to mail in. Also the different ways in which to pay. Service is good.
Prompt delivery