Customer Testimonials
We see Osterman delivery trucks go by our trailer many times a month delivering to one trailer at a time. I've often asked myself, why doesn't your company adapt a better schedule with the trailers in our park, to deliver to all of them a couple times at year at once. This would save time in you having to schedule each trailer at a time and help your customers not receive the $100.00 bill for not using enough propane during the year. We know it's because you have to pay your drivers for time of deliveries, but if they were all scheduled for the same time, you might be able to eliminate this charge completely.
Fairly priced product, auto delivery is nice.
Always there for my needs and very prompt is delivering as promised. Been with Osterman for 16 years and plan to stay forever!
Promptness
Very good
They know just when to deliver and I like paying automatic pay
Our sensor for auto refill must have malfunctioned. Dawn handled it quickly and professionally. Scheduled an appointment and communicated with me each step of the process.
Customer service and prompt delivery
I have no problems with anything.
Great service and efficiency!
Fast service
Great service
People answering the phones are very friendly and helpful. Delivery drivers are great too :)
I Highly recommend this place!! 5 stars!!
Courtesy of employees.
Wish Osterman serviced propane fueled appliances.
automatic delivery
Service techs are great
Great service and easy billing.
unobstrusive and quiet
I never run out of propane I’m on auto fill but with my previous supplier I occasionally ran out
I spoke with Janet from the MA office and she was a big help with any questions that I had
She is an asset to your organization
Great customer service. Woman o. Phone was very pleasant and informative.
Quick delivery.
Professional
Convenient auto-delivery and online account/bill pay. Easy to reach with questions.
Quick response to fill ups
Thsnks
Great service and professional employees. They were on time and called to let us know they were coming . Have had Osterman propane for about 20 or so years, very happy with them.
I appreciate the quick response to my 'refill' request.
No hassle, Staff in the office are available and helpful
Nice service and worry free.
The delivery gentlemen are all very nice and ALWAYS remember to tie my gate closed when they leave to protect my Golden Retriever.