Customer Testimonials
Driver was helpful. Actually came back after leaving to help light the pilot. Kudos to him. We have the worst driveway to pull in with a big truck. You got a good driver working there. Give him a raise for going the extra mile.
Customer service is great.
Automatic delivery and reasonable prices
Everything
Friendly customer service, prompt delivery when needed,.
Auto fills! They have never let me down.
The people at the office
Efficient service and easy to deal with.
On Monday, 10/23 I was out of propane. At 7:20 I called the 800# the answering service was helpful & took my information. I was advised the office opened at 7;30. At 7:40 I called the office. Lisa was WONDERFUL. Within 2 hours I had a full tank of propane, my lines had been checked & EVERYTHING was resolved.
THANK YU very much
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Very professional
Professional and quick
I am on automatic refill and so I never have to worry about running out of propane --
Good delivery schedule with electronic monitors.
Friendly and on time. Very reliable
Timely delivery
Friendly customer service - quick delivery
Being on time, never letting me run out of propane
Handlers are pleasant
Automatic deliveries
I like thike the people
Great customer service from office
Osterman responded immediately to all oy requests
I’ve had very good service with you.
Love the auto fill and auto pay program
The service and professional staff. !!
Great fast service!
Great customer service! Quick response to refill requests. Would love a lower per gallon price but that is the stupid world we now live in.
Always prompt and efficient
Your customer service is fantastic, always pleasant, helpful and reliable. I would give a 10 except I am unhappy with the usage vs rate policy. My 1500 sq ft house was renovated from oil to propane - but only on the first floor. Second floor uses mitsubishi electric heaters. Due to only having one floor, and trying to conserve, puts me in a higher rate range as I don't use as much as a full house would. In my opinion this is not fair. I have a single income, loyal customer, always pays, yet I am penalized with a higher rate due to my usage. Many times I have felt like switching companies but I've come to trust the service and kindness at Ostermans so I remain. It is my hope someday loyal, longtime paying customers are rewarded with lower rates as well.
I can get service if and when I need it. People are always friendly.
They are prompt! Asked for a delivery, made a ticket for my service and they were here in under two weeks. Never had a problem with the service.