Customer Testimonials
Great service.
Great customer service. Very quick to reapond
People at Southbridge office are considerate, friendly and helpfull weather in person or on the phone.
excellent service
Deliveries are timely. We have a long driveway and the drivers always do a great job of ensuring the propane is delivered. We have had Osterman services for over 30 years.
Service and office personnel are excellent and helpful
Prompt deliveries and courteous customer service
Tech was very helpful and spent time to explain how to operate my gas fireplace.
We've been with you for nigh on to 40 years, since McKinstry dissolved, and have never not been pleased with both the friendly staff in Southbridge and the service.
Prompt response and great service
You are always quick to help me & my questions are answered.
Clean on time pleasant staff…
No hassle delivery and friendly service.
Easy payment. Delivery system...
Exceptional service is the key. And in my two plus years now, it has been exactly that. To having our fireplace completely overhauled, and a new gas range installed in the past year, I have required a number of scheduled service calls. So, I claim to be a good judge of your high quality work. I also will give a gold star to your customer support staff, especially Lisa, who more often than not I speak to when I call. She is efficient, professional, and always a friendly voice, prepared to serve you and your issues.
Exceptional customer service! Everyone takes the time to explain and help as they can. Pleasant and proficient people to work with. Glad to be customer.
great customer services, quick respond and reasonable price.
Very happy with the service. Called Friday late morning to get an appointment for delivery. Saturday morning delivery was made.
I believe the product is good.
I am a new customer. The people I spoke to setting up my account were very helpful p, courteous and friendly.
Great service. People going out of their way to deliver propane when you need it. Promptly responding to advice about my heating equipment and making sure everything is done safely. No one seems ever to be in a bad mood. I feel so appreciated as a customer.
The delivery associate was very personable.
Quick and professional service
Called for a delivery and our delivery was in two days. We had enough propane for awhile and
did not have to have a quick delivery but I consider 2 days quick.
Everyone is very friendly and go out of their way to help you I appreciate what they're doing for me
Very helpful and informative on the phone. Made all appointments on time.
I like that I can monitor the propane level via my phone on your website.
Discount for auto pay
When I reported out of gass, das was delivered the next day. \\
The driver found that the gauge was faulty, It read that there was gas when the tank was empty. I hope Oster man will change the gauge.
I would like be taken from "at will" to automatic fill.
Jim Hamm
Called propane truck was here the next day thank you for such a prompt service
Everything