Customer Testimonials
Kind staff, great service.
service person was very good
Everyone has been knowledgeable and helpful as I've had many questions. Thank you!
Timely deliveries.
The office personal are very friendly and courteous.
Everyone I spoke to was extremely helpful and professional. Excellent turn around as well and reasonable pricing.
Very responsive, efficient, and reliable!
Great people behind the products.
Both in the office and on the road. In the end I go with the company that has the best service. Price is important but life is too short to be annoyed by lousy service.
Print, low prices
Have taken advantage of the budget plan including auto delivery for about 7 years with no issues through out the service period. Had installed a new appliance recently requiring a dedicated gas line which an Osterman tech tied into the main line orchestrated very well with the plumber performing the major task. I full well expected to be waiting for the final connection but they showed up in a timely fashion to get us up and running. Fuel price has been very competitive from the day we moved in, quite happy over all.
quik service the delivery driver was so nice
I like that I don’t have to monitor my tanks, the automatic delivery service makes getting propane convenient. The budget plans help too.
Delivery when they say they will !!
The fact that I haven’t run out of propane and that I don’t in the future. I can only assume that my electronic tank monitor is working. Office staff is always pleasant if I have to call for something.
Very professional and courteous delivery drivers, always! We are always happy to see them arrive!
Prompt and auto pay
Nice service and friendly
Very efficient service, I called for propane because the tank was low, apparently the monitor wasn't reading the level but Lisa at the Southbridge office was able to get a truck at my house the next day, the driver arrived at 7:11am! Lisa was very courteous and very helpful I couldn't have asked for better service and I thanked her. S O
Customer service is very helpful and easy to deal with.
Good service
Always good customer service and responsive
great friendly customer service
Very helpful and friendly
Very happy with the technician who came to our house to refill our propane tank.
Very satisfied . Job done quickly and professionally
People are very nice everyone is super helpful
We have been happy with customer service responses.
You work with people on an individual and personal level. It is not all automated.
What I don’t like is Superior leaves a bill after filling, which was mailed out the next day and processed as paid through my bank and then I receive a totally different bill from Osterman. Seems dishonest.
The tech was knowledgeable and friendly.