Customer Testimonials
Good price, dependable ,office personnel very nice ,good service.
Timely deliveries, pleasant employees; (drivers and office personnel), and professional, knowledgeable conversations whenever concerns are discussed. Thankyou...
Great and friendly customer service. Never an issue with anything.
Ive never had an issue or came close to running out. THANX.
The staff is what keeps me with osterman , kind ,prompt and perfesional
The new system, where I don’t have to call.
Prompt service and great staff! Budget program really helps.
Great service!
Responsive service. Friendly staff. Prices only OK
Prompt service & dependability.
We have been customer for almost 4 years now and are very happy with the service. I never have to wonder when my delivery might arrive - they are always right on top of things. The ladies in the office are always so courteous and helpful.
The customer service that I received and continue to receive from Annette at you ware/Palmer location is top notch, she is an asset to Osterman and I will continue to be your customer just for that reason..
Thank you Annette!!
when i was almost out completely they were able to send out a truck for me, it was at covid time.
timely delivery
Fast, reliable, professional service.
Everyone was very attentive and helpful
Great customer service
Great customer service team; automatic delivery service makes it unnecessary to monitor the tank level; annual budget plan provides predictable payments.
Customer service representatives at Palmer office are always friendly when we call them. Delivery is always prompt
Responsive to questions/concerns. Great customer service reps.
Your service people have been wonderful and when I had a leak, you came right out,. Very repsonsive!
Always pleasant to deal with and timely when called upon
Customer service
Gas is delivered on time. Need more information on your service for repairs if heat goes off
Very helpful. Treat people with respect.
Employees are very friendly and professional
We have been doing business with Osterman Propane for 30 years. I do miss thr propane service division. That is unfortunate.
The prices are "out of control"
I hope this is no equally a result of being sold to a Boston LLC.
My hope is that the prices will come down and our once local propane company will understand the incomes of the elders and that of the Western Mass sector.
This is not a Boston income bracket area.
Easy online order request and ability to pay online as well
Dependable service and mostly reasonable pricing
Very polite and business oriented on the phone. Jessica is a great phone representative for your company