Customer Testimonials
We moved to Granby a year ago & assumed the past owners relationship with Osterman. This house was both oil & propane & we switched to only propane; this was the only easy part our new heating system & we really appreciate it!
Cost and availability
Excellent customer service
Service person was friendly and careful when filling my tanks
Our delivery driver was very friendly and professional, after what I am sure was a long shift. He was very respectful of our property.
I've been a customer for three years now and I've been very satisfied with the service and products that Superior has provided me with since the beginning.
Your employees.
easy to order online, sense of urgency. thank you
Speedy friendly service, good pricing.
Friendly and professional
Much faster service than last year. Looks like you took customer complaints seriously. Keep up the good work.
Wasn’t even aware that it was delivered very professional and left receipt on my door
After 4 years we haven't had any issues. Deliveries have been made on a regular basis - drivers are always pleasant and knowledgeable.
The fast and efficient service. A technician came to the house before expected. My gas fireplace is now working.
good service
Precise
Delivery automatic and nice drivers
Excellent driver. Very polite
Services are great and they're willing to work with you and set you up on a payment program which is great
We have been customers of Osterman/Superior LLC for 32 years.
We have always been treated fairly. Especially now as retirees our current price of $ 2.39.9 is excellent. Times are hard for everyone, expenses are "through the roof".
Your delivery drivers are excellent. Hopefully there will not be a shortage of drivers as last year.
One recommendation out side of using the online tools: In the event that we need to call Superior the wait time on the phone can be a half hour or more ? That should not be.
Thank you for asking for our feedback.
Carla H Dell'Olio
Belchertown, MA
easy to get a fast delivery
You are doing a Great Job, Please keep it up.
good and timely service, not always the cheapest around I don't think
Good quick service
So far, you guys are reasonably priced with very good prompt service.
Professional service
Easy scheduling. On time service. Courteous and knowledgeable staff.
Easy to order online with my busy schedule. Delivery guy was professional and friendly. I manage a service group so its appreciated when I see good service.
You’ve been there when needed with prompt and courteous service.
Prompt courteous service!