Osterman Propane
998 Church Street
Northbridge
MA 01534
United States

Customer Testimonials

Report a concern   August 13, 2025 — Rated 9 out of 10 by S.C.A.A.V. Osterman Propane
What do you like about our products and services?

Next day delivery

Report a concern   August 13, 2025 — Rated 10 out of 10 by M.A.L.A.S. Osterman Propane
What do you like about our products and services?

good service

Report a concern   August 10, 2025 — Rated 10 out of 10 by Amanda Torres-Palacio Osterman Propane
What do you like about our products and services?

It’s easy to get in touch & customer service is good. I also like the customer portal. It’s easy to use

Report a concern   August 8, 2025 — Rated 10 out of 10 by Dan Lanphear Osterman Propane
What do you like about our products and services?

great service team!

Report a concern   August 3, 2025 — Rated 10 out of 10 by Donald Contois Osterman Propane
What do you like about our products and services?

call before truck arrived

Report a concern   July 26, 2025 — Rated 10 out of 10 by P.T. Osterman Propane
What do you like about our products and services?

They are prompt, courteous and timely.
They return phone calls and answer any questions

Report a concern   July 19, 2025 — Rated 10 out of 10 by V.K. Osterman Propane
What do you like about our products and services?

Great customer service. Never an issue with delivery service. Always on time.

Report a concern   July 19, 2025 — Rated 10 out of 10 by D.H. Osterman Propane
What do you like about our products and services?

Excellent delivery technicians and superb office support. They were very understanding about my needs with my propane-fueled generator.

From what I saw, management has done a great job selecting terrific people. And training and motivating them.

Report a concern   July 11, 2025 — Rated 10 out of 10 by S.R. Osterman Propane
What do you like about our products and services?

You respond to my request for propane in a timely manner. The driver/delivery person is courteous and prompt.

Report a concern   July 10, 2025 — Rated 10 out of 10 by D.S. Osterman Propane
What do you like about our products and services?

the fact that we can pay the same amount monthly is great

Report a concern   July 3, 2025 — Rated 10 out of 10 by P.L. Osterman Propane
What do you like about our products and services?

Very easy to deal with

Report a concern   June 28, 2025 — Rated 10 out of 10 by N.P. Osterman Propane
What do you like about our products and services?

your technicians are efficient and friendly; when i call with questions they are answered professionally and with courtesy; i never feel as if what i am asking is too small or insignificant; i like the fact that i can "lock in" a lower rate for the season

Report a concern   June 25, 2025 — Rated 10 out of 10 by Naim and Rina Bujupaj Osterman Propane
What do you like about our products and services?

Requested manager because of the issue, and she did call and resolved right away!
Thank you!

Report a concern   June 20, 2025 — Rated 10 out of 10 by K.M. Osterman Propane
What do you like about our products and services?

Excellent reliable service.

Report a concern   June 19, 2025 — Rated 10 out of 10 by John and Senetra Owens Osterman Propane
What do you like about our products and services?

Excellent customer service.

Report a concern   June 18, 2025 — Rated 10 out of 10 by George Hancin Osterman Propane
What do you like about our products and services?

quick and friendly

Report a concern   June 12, 2025 — Rated 9 out of 10 by M.C. Osterman Propane
What do you like about our products and services?

Truck driver was very nice and helpful with information @ delivery.

Report a concern   June 12, 2025 — Rated 9 out of 10 by C.B. Osterman Propane
What do you like about our products and services?

Thus far at least with the former company, they were very responsive, friendly, and professional. I hope to see the same from the new company.

Report a concern   June 5, 2025 — Rated 10 out of 10 by Robert G. Murphy Osterman Propane
What do you like about our products and services?

Fast, professional, friendly service. What more can I say. Extremely pleased with the service.

Bob Murphy

Report a concern   June 1, 2025 — Rated 10 out of 10 by P.R. Osterman Propane
What do you like about our products and services?

Very helpful customer help associates. Donna was especially nice and professional.

Report a concern   May 31, 2025 — Rated 10 out of 10 by Bruce Fraser Osterman Propane
What do you like about our products and services?

We enjoy propane for cooking and for warmth and ambience via our fireplace insert.

Report a concern   May 9, 2025 — Rated 10 out of 10 by Stephen and Barbara Nye Osterman Propane
What do you like about our products and services?

Fast, professional service. A+

Report a concern   May 7, 2025 — Rated 9 out of 10 by R.A.K.D. Osterman Propane
What do you like about our products and services?

Budget pay!!

Report a concern   April 26, 2025 — Rated 10 out of 10 by S.P. Osterman Propane
What do you like about our products and services?

Responsive. Fast. Knowledgeable.

Report a concern   April 17, 2025 — Rated 9 out of 10 by E.B. Osterman Propane
What do you like about our products and services?

Prompt delivery.
Good budget plan.

Report a concern   April 16, 2025 — Rated 10 out of 10 by Ronald Row Osterman Propane
What do you like about our products and services?

So far the customer service has been excellent!

Report a concern   April 11, 2025 — Rated 10 out of 10 by J.A.A.C. Osterman Propane
What do you like about our products and services?

Ease of ordering. Quick, reliable service.

Report a concern   April 8, 2025 — Rated 9 out of 10 by J.G. Osterman Propane
What do you like about our products and services?

Had some issues with rental fee/minimum usage fee, but had it ironed out with very competitive pricing and help from an associate. It was tough to accomplish but I am satisfied with the result.

Report a concern   April 7, 2025 — Rated 10 out of 10 by K.S. Osterman Propane
What do you like about our products and services?

The people I interacted with were nice, helpful and efficient. From the two or three different people I spoke with on the phone, to Tony who came out and did the safety check and helped me get my equipment on line again. This type of service is not something you see very often these days, and it is very much appreciated.

Report a concern   April 1, 2025 — Rated 10 out of 10 by S.A. Osterman Propane
What do you like about our products and services?

Great service!


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