Osterman Propane
998 Church Street
Northbridge
MA 01534
United States

Customer Testimonials

Report a concern   October 1, 2026 — Rated 9 out of 10 by R.A.M.D. Osterman Propane
What do you like about our products and services?

Professional prompt service

Report a concern   September 30, 2026 — Rated 10 out of 10 by C.A. Osterman Propane
What do you like about our products and services?

Long time customer. Share the service

Report a concern   September 29, 2026 — Rated 10 out of 10 by N.F. Osterman Propane
What do you like about our products and services?

Reasonably prompt deliveries.

Report a concern   September 27, 2026 — Rated 10 out of 10 by J.C.A.X.B. Osterman Propane
What do you like about our products and services?

People who answer the phone are friendly and effective. The delivery is always on time. It is convenient to order gas.

Report a concern   September 26, 2026 — Rated 9 out of 10 by B.F. Osterman Propane
What do you like about our products and services?

Your service has always been great and we have been with you for 25 years.

Report a concern   September 24, 2026 — Rated 10 out of 10 by T.A.D.G. Osterman Propane
What do you like about our products and services?

Responsiveness when I telephone to check on billing.

Report a concern   September 21, 2026 — Rated 10 out of 10 by A.M. Osterman Propane
What do you like about our products and services?

Delivery person was very kind. Explained how to read the meter. I'm new to propane.

Report a concern   September 18, 2026 — Rated 10 out of 10 by A.S. Osterman Propane
What do you like about our products and services?

Courteous and helpful agents. Dependable service.

Report a concern   September 18, 2026 — Rated 10 out of 10 by J.H. Osterman Propane
What do you like about our products and services?

I don't want to play this survey game, thank you

Report a concern   September 17, 2026 — Rated 10 out of 10 by LARRY and DENISE Brady Osterman Propane
What do you like about our products and services?

ease of ordering and quick delivery, cust service always helpful

Report a concern   September 12, 2026 — Rated 10 out of 10 by SUSAN and SCOTT Keays Osterman Propane
What do you like about our products and services?

The guy who came out was super nice and made a recommendation that wr can’t follow through on but he was really great

Report a concern   September 12, 2026 — Rated 10 out of 10 by M.A.D.Z. Osterman Propane
What do you like about our products and services?

Quick to respond to request, very pleasant delivery man, appreciate very much senior discount.

Report a concern   September 11, 2026 — Rated 10 out of 10 by Bruce Fraser Osterman Propane
What do you like about our products and services?

Reliable delivery allows us to continue enjoying cooking with gas and in the colder months have the warmth and ambience of of our gas insert fireplace.

Report a concern   September 3, 2026 — Rated 10 out of 10 by M.A.J.L. Osterman Propane
What do you like about our products and services?

That my tank is auto filled

Report a concern   September 3, 2026 — Rated 10 out of 10 by Matt Marshall Osterman Propane
What do you like about our products and services?

Thankyou for coming out and filling my tank per my request, a full tank before winter is always good. Who knows what kind of winter we will have.

Report a concern   August 29, 2026 — Rated 10 out of 10 by J.P. Osterman Propane
What do you like about our products and services?

Leslie was so helpful setting up our site survey and tank delivery. And the tech that came, luis so knowledgeable and walked us through everything clearly for us. I would recommend superior to anyone based on the excellent customer service all the way around.

Report a concern   August 20, 2026 — Rated 10 out of 10 by R.A.L.M. Osterman Propane
What do you like about our products and services?

Service has been excellent for the past 8 years. Have never had to call for fill up.

Report a concern   August 16, 2026 — Rated 10 out of 10 by A.P.H. Osterman Propane
What do you like about our products and services?

you really helped fill the tank when i needed it.
thank you

Report a concern   August 13, 2026 — Rated 10 out of 10 by Joan Cordell Osterman Propane
What do you like about our products and services?

Reliable, reachable, and they try to give me the best rate.

Report a concern   August 13, 2026 — Rated 10 out of 10 by Linda Dickson Osterman Propane
What do you like about our products and services?

Very easy to do business with.
The staff is always polite and professional.
Once the company made a mistake and when I called to resolve it they admitted they were in error and apologized. Hey… I’m not perfect either.
I appreciate their services.

Report a concern   August 6, 2026 — Rated 10 out of 10 by F.S.G.G. Osterman Propane
What do you like about our products and services?

Excellent service

Report a concern   July 31, 2026 — Rated 10 out of 10 by L.M. Osterman Propane
What do you like about our products and services?

Timely delivery

Report a concern   July 31, 2026 — Rated 10 out of 10 by E.B. Osterman Propane
What do you like about our products and services?

Prompt teliable deliveries

Report a concern   July 23, 2026 — Rated 9 out of 10 by F.A.C. Osterman Propane
What do you like about our products and services?

QUICK TO RESOND AND VERY NEAT AND PUNCTUAL DELIVERY

Report a concern   July 21, 2026 — Rated 10 out of 10 by Leicester Senior Center Osterman Propane
What do you like about our products and services?

We have always depended on you for our heat and now we do so for our kitchen at the senior center as well as for our huge generator. Those who deliver are cautious and professional. Thank you for your service.

Report a concern   July 17, 2026 — Rated 9 out of 10 by Zane Bell Osterman Propane
What do you like about our products and services?

I have 2 tanks that are monitored, and one running the hot water heater that isn't. The unmonitored tank is on a refill schedule, and there have been no problems. The monitored tanks supply the furnace, and the only reason I didn't give them a 10 was that sometimes, they let those tanks get down to 8% in the dead of winter. Possibly, that happens because of shortages during cold snaps, and that's understandable, but it means that it's necessary for the client to check levels on his/her own and be prepared to call Osterman when levels are dropping below 20% to make sure they're aware. Osterman generally delivers within a day or two.

Report a concern   July 9, 2026 — Rated 10 out of 10 by R.V. Osterman Propane
What do you like about our products and services?

Good service

Report a concern   July 4, 2026 — Rated 10 out of 10 by P.M. Osterman Propane
What do you like about our products and services?

very professional and friendly, quick response and service. Used Osterman for years.

Report a concern   July 2, 2026 — Rated 10 out of 10 by E.K. Osterman Propane
What do you like about our products and services?

Excellent service and on time deliveries

Report a concern   July 1, 2026 — Rated 10 out of 10 by S.S. Osterman Propane
What do you like about our products and services?

Yes, I do like the service provided by Osterman Propane. Very responsive to my requested.


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