- Phone: 800-447-1207
- Visit Website
Customer Testimonials
Received a bill from Superior. I called and spoke with a rep from Osterman. She was pleasant and helpful, explaining the reason I received that specific bill. She took the time to review the issue and remained patient throughout.
Speedy delivery
Auto tracking of the gas level. Nice and responsive customer service, all my questions were resolved immediately.
Everything is good and easy bill processing.
Always on time . Very professional
Great service
It took a few phone calls several months into the start-up to resolve billing and delivery frequency. Customer service has been terrific once I get on the phone with someone at the office.
Love the automatic deliveries. Don’t have to worry about keeping an eye on the gauge or running out of propane.
The ease of ordering onlline.
Fantastic Organization, like a well organized machine !
I would have given a ten but calling the office on hold for hrs. the 4 times i even went to the northbridge office and can't talk to anyone like you used to be able to do. fix that and i would give a ten.
It's nice to not pay the Hazmat fee and other additional fees that other company's don't charge!
Thank you
Always professional and helpful when I call.
Deliveries are always filled upon request. I’ve been a customer for 25 years.
Speedy, professional, response. Excellent customer service. Friendly folk who work hard.
Easy ordering for service and product. When dealing with the staff, I've found that are very easy to communicate with and accommodating to our needs
Always there when you need them
Need a little better person to person phone service
as long as I don't get charged a fee for early termination when I sell the property I will give you a good rating
Dawn on the telephone was very pleasant and very helpful. Our delivery was efficient and timely.
Thank you for such great service!
Prompt reliable service.
Very reliable
Always prompt with delivery and very helpful when I call
Service is always with in a few days after we call.
Great service fair pricing polite service representative
Instant reply and service within an hour !
Good customer service
From the phone call to delivery the service was well executed! So impressed with your customer service especially the individual that was on the phone
I think his name was Anthony
Very pleased and grateful
Your delivery was prompt in earlier than expected. Your prices are very reasonable. I would love your customer service.
Associate I spoke with recognized the situation and offered solution.
Very reliable delivery
My household have been getting propane from Osterman Propane for 25 years, and propane was always there, like air.
At one point, about a year ago, something went wrong, and we ran out of propane. Once I realized what happened, I called Osterman, and they delivered propane in two hours although it was a Sunday.
Later Brad Loverde, a manager, called with apologies and offered a whopping discount, which I still enjoy.