Member Testimonials
I feel the family vibe!
Employee friendliness and great fitness.
Wide variety of offerings. Friendly staff
Lazy river
I am a senior, but appreciate all the activities available to all age groups. Many different and fun or challenging events, classes for all
Like the programs offered pickleball
Friendly and knowledgeable staff; cleanliness;, variety of programs
Excellent staff
Lots of options for things to do. Great to have with our NY winters!! Friendly employees!!
I am answering this for my daughter First name removed who has Down Syndrome and is a Y member. She likes going to your Y, even though she lives in the west side of Syracuse, because it has a nice variety of activities and she is able to see some of her friends there.
Many great programs and classes
Everything
What a beautiful facility! Your staff was wonderful as well from the front desk staff to the lifeguards. We frequent the Fayetteville Y which can be described as shabby at best . Your swim area was clean, bright, well cared for. Even the locker room was clean and bright and in great condition. I’m used to rust, broken tiles and sewer flies in our swim area and locker room. Our visit was most refreshing. Thanks again for a great day
I like the variety of group classes offered at the Northwest YMCA. Instructors are friendly and knowledgeable. The community of individuals who use the Northwest YMCA are friendly caring people. A great place to go!
Friendly & Courteous staff. Clean facility. many choices of activities to enjoy and usetilize.
N/A
Clean facility friendly staff great variety of options
Used the pool area with my grandkids. Excellent supervision and spacious.
Great facility. Friendly, helpful staff.
Pickleball everyday
Everything!!!!
The staff is excellent. Extremely courteous and helpful. Also, just the atmosphere and all the very nice people of all age groups have an enjoyable time at the facility. Very friendly!
Swim instructors Olivia and Kenan are amazing !!!!
The people there are very helpful and courteous. Its a very nice facility and I appreciate its being there for the community.
Liked Tabatha Gold when they offered it
Like indoor track
Pickle ball courts
This location has very friendly and welcoming staff, the location is always very clean and it is huge.
They are trying to be fair.
I love the Y. Made lots of new friends through my membership. Staff and friendly & helpful. I recommend to everyone
Great facility to do sports activities. All the staff are nice and friendly. The administrative team is very responsive. Thank you YMCA team.
Love the therapy pool and all the different water classes offered.

Cleanliness, helpful and courteous staff beautiful facilities