Customer Testimonials
Staff is great. Follow-ups are friendly and not forceful. Service is reliable.
Always consistent and takes care of issues by getting to know the trouble spots in your house and yard.
Nice and thorough technician.
Lazy can’t do proper I don’t want see again this guy pls other wise I stop my account
Professional and friendly technicians.
Very professional
Dependable,thorough,good value
Technicians are always prompt.
My technician, Thomas. Polite, knowledgeable and just an all around good person. You are only as good as your people.
Very personable and efficient people at all stages!
Always professional
Terminix has been our pest control company for several years. They are responsive to our need and consistent in their service calls.
Outstanding on site customer service! Thank you
Misty is very helpful and always pleasant.
Great service and professional technicians.
very good service
I love that my service rep Benton is always prompt and friendly. Since I have been using your services I have not had any problems with pests. I always appreciate knowing that if I need any assistance between your quarterly visits,I have only to ask.
Shaun was very professional and efficient. He understands the technology behind the pest control applications and completed his work.
Our technician is wonderful. She is always on time, thorough and extremely pleasant.
On time and friendly
Great service each time. Really nice young man, Thomas!
Please do not use my name for publicity purposes. Thank you.
Thomas is the best - personable, knowledgeable, and always on time. He teaches me something I can do about decreasing "bugs" every time he comes.
Reliable and professional organization. Outstanding customer service.
friendly e
Great follow up!
The associate you send (whose name I should know) is awesome. He is the reason.
On time and friendly.
Carter for one is great, in fact all the technicians over the years I've had have been great. I really like that I have been assigned the same technician consistently.
I do not like the rising costs and I feel that the bigger you get the more expenses you have and I feel you have been passing those costs on to the customer.
Stop sending me mailings to pay my services in one annual bill. A 3% discount is not enough of an incentive to do so. Give me a 10% discount and I would pay up front. Also what about discounts for Veterans? I know some of your competitors offer this.
I also think you could do better logistically, scheduling and routing. I often see two other service techs in my same neighborhood within a day or two of my service. You could survey your customers to see who was willing to sacrifice some personalized scheduling so you could bundle your customers within a smaller geographical area, and offer a discount for those that do so.
You can share my name and comments, but ONLY if you share the ENTIRETY of my comments, not just certain parts.
The technician arrived exactly on time so that I can plan additional activities. Chris was very thorough in applying the traitments. He performed his tasks in an efficient and professional way. I’ll be very happy to have him continue to do my pest control.
The technician, Thomas, was punctual, personable and thorough. My wife was recently hospitalized, and put on oxygen. Neither my wife or I thought about the oxygen generator but Thomas asked if we didn't want any chemical placed near the machine and we agreed that it wouldn't be a good idea so he avoided that area. Good call and proactive thinking on his part.