Customer Testimonials
Great Service = Great People
He is very knowledgeable and thorough. He listenes
Detailed and professional.
Fast. Efficient and well explained process to rid mice and termites.
The service was great. We liked Lance and please send him again.
The technician rescheduled the appointment when I had a last minute emergency. He was thorough and efficient and friendly.
Very accommodating
Eric and another technician showed up exactly on time. They worked well and did all the the necessary and other jobs as expected. Very good job as usual.
The associate is on time and does a great job of keeping insects out of my home.
Always friendly, polite, courteous. Solve any problems. Listen to what I may need and explain anything I don’t understand.
I like that since we have a quarterly contract, Larry will come out between services any time we need him, which is rare. Usually, the quarterly service is plenty.
How Anthony cares and spends time doing the spraying completely
Very thorough with initial assessment.
Each represetative or tecnician I've spoken with or had come to my home has been a pleasure to work with.
Dependable, professional,, courteous service.
Prompt and easy
Very friendly staff. So far the treatments have been successful.
Terminix does a nice thorough job inside and outside my home. They are readily available if one has any issues between regular services. Everyone I've dealt with has been kind and courteous.
Careful with customers property. Employees are friendly and courteous. Office employees are courteous and helpful on the phones.
Larry Kincaid our art tech
Was super and Very Helpful
Thank you for being with us thank you
Convenient
The technician take great care to make sure everything it covered and that the house is very well taken care of.
I always like the lady who sets up my appointments in Gastonia. Isaac gave me important information that I needed during his termite inspection!
I had issues in the past with Terminix but the made things right so I'm ok with them now. Ive been a customer for 20 yrs or more. I really like the new employee there Larry Kincaid. He's the best! He like the employees was when I 1st started service with Terminix. He very customer oriented and he goes above & beyond to make sure his customers expectation of him is met & trust me he does go above & beyond to meet his customers expectation. He's friendly & kind & know how to talk to his customers. I'm sure glad he's part of the Terminix Team! Terminix needs a dozen or more Larry Kincaids! Thanks Terminix & Thanks Larry!
Ps...I can't leave the Office Personnel out because they're the best too! Always so courteous & friendly & ensuring an appointment time at the best of their ability that is satisfactory with the customer. If not an available time, the do their best to find the next best time so Thanks Terminix Office Personnel too!
Prompt service and very effective methods. It's very rare to see any pests in the house since we've used them as our pest control service. The business staff is very efficient and friendly. On one quarterly visit we told the service man about a yellow jackets nest in the yard and he dealt with it on that same visit. Very effective...no more yellow jackets!
The young man who came to.my home was polite and knowledgeable. Once he identified the problem he got right to work . The next day there were dead and dying insects I never realized I had. Even a week.later I still.find dead insects outside. I am very happy with the results and I can tell that your company has improved in it's methods and training.
Professional service always. Great customer service if you ever have to contact them.
I highly recommend Terminix for pest control and termites
Always friendly and prompt and do a great job!
Deena L.
convienent
Lance came and performed the service necessary for our home. He is polite as usual and very helpful. I appreciate his being the person who services this house.
Always do excellent work very friendly staff