Customer Testimonials
on time, job complete
Thorough work and friendliness of service person.
Service is efficient. The service Technician, Robert, is personable and always provides updates with any concerns. He does an outstanding job. Very pleased!
Promptness and courtesy
We have had the problem handled by Randy. He is gets the job done.
We just like everything about it. Great personal and policies.
Courteous, professional, knowledgeable!!!
Very nice people to work with. They always keep up with my services. Have used them for at least 40 years.
The personal relationship that we have had with our Terminix representative Jalen has been amazing over the years. We consider him a friend and truly appreciate all of his insight and attention to detail when he visits us. He always goes the extra mile to explain what he is doing and if we are having a pest problem, he thoroughly educates us on what caused it and how to prevent it in the future. We certainly feel like we are in good hands with Terminix.
Johnathon Hutchinson is always very helpful and informative and does a fantastic job inside and out.
Products/Services are great and super personnel make it a great all around experience.
I appreciate the technicians who come to my home and listen to me about pest challenges I'm having, explain what they've been seeing as they've treated other homes and businesses, and offer suggested approaches that make sense. Robert Rebholz has been our technician for the past couple of visits and he exemplifies what I'm referring to. I appreciate Robert.
I also appreciate service continuity - meaning that having a measure of continuity with who services my home, rather than a new or different person each time. I know that retaining quality employees takes work. It requires selecting well for their ability to listen to clients' concerns and needs, then treating and compensating them fairly so they feel compelled to stay. Businesses that focus on that reap the rewards of having satisfied customers who then do more business with you, and recommend you to others.
I am one of those satisfied customers.
Thank you.
The reason I remain loyal to Terminix is because of the professionalism and dedication of my technician, Ismael Chicas.
Quick, thorough and efficient service!
The “bug man” is always very thorough, and always very pleasant.
ALWAYS EXCELLENT SERVICE
the bait stations have provided favorable results. No news of termite activity is good news.
Very knowledgeable, efficient and friendly people.
Always GREAT service!
EXCELLENT AS EXPECTED
Your service tech Randy Polk is terrific! He is available on very short notice between regular quarterly service calls if I am having pest problems. He makes recommendations and always explains what treatments he will be applying and why. And he is incredibly thorough and knowledgeable. I have used several pest control companies and technicians in the last 30+ years in Charlotte and Randy is hands down the best!
Friendly, courteous, effective.
We have been Terminix customers for over 25 years! We have lived in homes surrounded by trees. Before Terminix I thought that living in the woods meant having bugs/ pests. Terminix changed that belief. They have been invaluable, professional, and educational and always supportive. Their support staff and technicians are exemplary! I cannot recommend them hard enough!Thanks Terminix!
The quality of service
Excellent service.
The service is reliable and dependable.
Always professional and thorough. If problem occurs between applications Terminix will come out to address issue at no additional charge.
On time and very professional.
Well pleased with the service provided. Thank you.
Jonathan, always friendly and efficient. always does a good job.