Customer Testimonials
great employees
Prompt, friendly
Always great service from my agent!
Excellent customer service
Over the years I have had several different people take care of my pest and termite protection. They have all been very professional and friendly. Always able to come if I feel a need when its not the regular time. Never had a problem with any of them
Ismael is one of the best technicians we have ever had. Thank you!
Our service representative Randy is the nicest man ever! Treatments and concerns are always taken care of!
Great customer service.
Representative is very attentive, polite
Office staff and tech (Ishmail) very professional.
Very thorough.
On Time and Professional.
everyone is always efficient and friendly.
Punctual, friendly and knowledgeable
Professional and knowledgeable.
Consistent, follow up included if needed
CONSISTANT, SCHEDULED SERVICE REMINDERS, COURTEOUS SERVICE TECHS
Our service is awesome. He is very thorough and he is always willing to go the extra mile for us.
Friendly, knowledgeable technicians.
Arrive on time, thorough in the work. Scheduling done at our convenience. Communication is excellent and informative.Bottom line, we love getting personalized service and getting to know our assigned technician. Front desk scheduler is courteous and friendly, very helpful.
Very professional and excellent work!
He did great job. 👍
Very prompt
prompt courteous service
Terminex inspecter was here a few minutes before scheduled appointment and completed the crawl-space/basement/surrounding house inspection with minimal distraction to me (I work from home). Once complete, I was provided a quick summary of the inspection (no issues) and informed me that he would return in the following weeks to refill the bait stations around the house. I appreciate the service and professionalism of the employees that come out to inspect and service my home each year!
Prompt and thorough.
Everything was good
Great customer service and consistent.
prompt, knowledgeable, friendly, courteous, customer focus
JALEN!
Friendly and no hassles
The technician, Randy, is so kind. He is awesome

You have excellent customer service. Every time I call the office, I get a response after only one or two rings. Your office staff are knowledgeable and friendly. Every service person who has visited our home has been professional, thorough and friendly. Excellent pest, termite and fire ant protection from Terminex of Matthews/Mint Hill. I've been a customer for years and would highly recommend.