Customer Testimonials
Service was great. Thank you.
Prompt and easy to adjust my appointments.
Very professional and courteous.
Les is thorough, dependable and punctual. He is a good listener and welcomes information on problems I'm having .
The service was done was professionally inside and outside of my home. Once completed I was enforced in detail on everything that was done to protect my home from Pest and Termite.
On time, quality service.
I requested that all traps be identified with a flag because we are having the back yard renovated and will be all dug up. I don't want the traps destroyed. Please have your representative mark the traps. Thank You!!
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Our service agent was very professional, thorough, and well-prepared to explain & install the new system that protects against the Formosa termite.
My service technician was great
Always very, very prompt and on time, very polite, respectful, and pleasant
You follow through!!!!
Great service
That you help get rid of pests.
Matt does an excellent job! He is very professional and listens to my concerns.
Excellent customer service from Les!
Professional services.
Attentive technician
Still waiting for results!
Matt is great !
Easy to schedule appointments. Staff is friendly and works well with any problems or refers you to the correct person to help.
Great Friendly Service from Office Staff & Field Techs!!!
Flexibility regarding scheduling and payments. Brandon
was very cordial and extremely punctual. Seems to do what it takes for pest free home. He interacts well with us!
Leo and the team are great. Pests are under control!
Very excellent service technician
Very detailed application
Mo was on time and very helpful in trying to resolve our mosquito issues
Prompt professional, client centric, friendly service.
totally reliable and effective
Terminix NE Columbia Office on Rabon Rd is exceptional in the delivery of a wide variety of services to homeowners and commercial users. Office Manager, Brent Beatson, has built a team that mirrors his characteristics of customer concern, satisfaction, integrity and the delivery of the best quality products. As a homeowner, I stopped to check on my account. Lisa Weiland was the Exceptional Customer Service Specialist spoke with and she was assisted by Alyssa Anstey another Outstanding Customer Service Specialist. I have been in the office when all Customer Service Specialists including Charlotte Farrell and Micha Torres were engaged with clients. They all display outstanding client support skills.
Ahmad Morrison, Technician, has always provided exceptional on-site service. He always coordinates visits in advance to ensure my availability, if appropriate, and to let me know will come on a certain date and time. During his coordination call, explains what he will do on-site. If I am present, explains products and techniques that will be used and provides a summary when completed. One of the finest technicians I have met with years of support from Terminix. Also, Ahmad is a skilled and effective communicator.
My strongest endorsement of this office.
We love Leo