Customer Testimonials

Excellent service. :)

Good afternoon. My experience at Flanagan High School has been a positive experience due to building relationships with staff and Ms. Mitrani. Ms. Mitrani is a valuable asset to building these relationships with staff. Part of this relationship building is availability and comfort for my staff to meet with Ms. Mitrani. Ms. Mitrani has been available before school when the doors open 7 am to 7:40 am each morning. Recently I was advised that a time adjustment has been made for Ms. Mitrani to now work 7:30 am to 3:30 pm. This is an inquiry as to how she can keep her old time of 7:00 am to 3:00 pm to meet the needs of Flanagan staff and students. I can be reached at Phone number removed.

Erica Goss and Carol Howe are two amazing staff members and an asset to BCPS. We really work well together and proud to be a partner with the Business Support Center.

This year has been great. Kanesha is on the ball and processes things quickly.

Professional
Polite
Problem Solving approach

My BSC is experience supportive, informative, relative and accurate.

Lisa Smith is very helpful. She always is available to assist. We appreciate her.

Highly professional
Great interpersonal skills
Team players

I know I say this all the time, but Simone Kepple is the best! Thanks :)

Prompt respone and pleasant attitude.

I am still pleased with the service provided by both Budget Support Specialists. However, I was just informed that I am getting a new Budget Support Specialist for Internal. I do hope he is a knowledgeable and competent as Ms. Sin. I feel like we had great consistency and do not want this change to negatively impact services.

Short and efficient conversation that answered all of my questions.

Knowledgeable and great follow up.

Thank you for your professionalism. Mrs. Richardson is knowledgeable and efficient and saves the day regularly.

Great customer service!

Staff is always available, willing to listen and provides guidance in a timely manner. I feel supported.

I only have positive things to share. The team is very helpful and supportive.

I am pleased with the services I have been provided. The thoroughness and care has been appreciated.

Customer service was warm and friendly.

The customer service provided by Simone Kepple is the best. She is knowledgable about my budget and makes me feel as if I am her only client. I would not continue with the BSC if I did not have Simone K. as my rep.

Prompt attention given to issues and concerns

I love my budget support contact and how she always makes time for me. Susan is very thorough and always follows through.

thI have the best BSC specialist in Simone Kepple. Thank you!

Ms. Sin is quite competent and extremely thorough.

Ms. Hurley is a God-send.

No issues at all this year.

Thank you.

Ryan is patient and knowledgeable.
I appreciate his professionalism.

The staff are excellent, professional, and knowledgeable.

Prompt responses

Having a great experience with the internal book keeping and with the budget side of BSC.

The staff I work with is extremely attentive. They are problem solvers and quickly find solutions to our funding questions and concerns.

Great experience with the BSC. Our internal Bookkeeper, Mrs. Jackson, is phenomenal!