Grand Rapids West - Kalamazoo

Contact Testimonials

Report a concern   July 7, 2025 — Rated 10 out of 10 by L.G. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Agents were responsive and very helpful.

Report a concern   July 6, 2025 — Rated 10 out of 10 by C.S. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Mary Beth wa fantastic to work with. Caring, compassionate, knowledgeable, and responsive.

Report a concern   June 25, 2025 — Rated 10 out of 10 by C.R. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

We can't Thank you enough for helping our family through the process of finding a Memory Care place for my Dad. From Erica sending us several places to consider, Jenna going with us on the tours and guiding us through the visit with questions we didn't think to ask, and Erica stepping in and troubleshooting for us when we asked for an early move in for Dad. You two are wonderful individuals and we appreciate all of your help!!

Report a concern   June 24, 2025 — Rated 10 out of 10 by L.D. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Very prompt responses to questions

Report a concern   June 10, 2025 — Rated 10 out of 10 by D.O. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Their promptness in getting back with us and the willingness to work with us to find just the right accommodation

Report a concern   April 10, 2025 — Rated 10 out of 10 by S.S. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Erica did an excellent job of helping through the process. She was professional and caring. She followed me every step of the way. Thank you, Erica

Report a concern   April 1, 2025 — Rated 10 out of 10 by D.H. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Mary Beth was extremely knowledgable, and quickly and correctly judged the needs I had and the organization that would best match my needs and sensabilities best

Report a concern   March 14, 2025 — Rated 10 out of 10 by J.N. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Very professional

Report a concern   March 10, 2025 — Rated 10 out of 10 by R.B. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

I can’t thank this team enough for their incredible support in helping us find the perfect nursing home for my dad. The entire process felt overwhelming initially, but their team was compassionate, knowledgeable, and truly listened to our needs. They guided us every step of the way, ensuring we found a place that provides excellent care and comfort for him. Their dedication and expertise made a difficult situation so much easier, and I’m beyond grateful for their help. I highly recommend it to anyone in need of elder care placement services!

Report a concern   March 9, 2025 — Rated 10 out of 10 by D.R. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Jenna is a fantastic person! Very caring of peoples needs and lives. Jenna is very honest and trustworthy. Couldn’t have had a better helper to find my parents a senior living place.

Report a concern   March 9, 2025 — Rated 10 out of 10 by J.A. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Very nice and competent. Made finding a home fir my mother much easier. Arranged several tours

Report a concern   March 8, 2025 — Rated 10 out of 10 by J.C. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

I was in a desperate situation trying to find a place for my father with 24 hour care so he could be released from the hospital. Jenna Miller and the team at Care Patrol found a wonderful place for my father to move in to right away. Jenna knew I was a total wreck and took the lead. She guided, counseled and has even checked in on us after the move into the assisted living home. The one thing you can tell straight away is that Jenna truly cares for those she helps. I couldn’t be happier with my fathers new home and I will be forever grateful for Jenna and Care Patrol.

Report a concern   March 6, 2025 — Rated 10 out of 10 by S.R. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Care Patrol went above and beyond helping with memory care placement for my mom. They helped navigate facility tours, details about each facility and with meeting the staff at each facility we toured. Erica was so knowledgeable and helpful. She continues to follow, making sure my mom’s transition to a new facility is going well for everyone involved. Care Patrol is truly a 10/10 and made this transition a successful experience.

Report a concern   January 20, 2025 — Rated 10 out of 10 by F.C. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

They took time to understand my needs and capabilities.

Report a concern   December 14, 2024 — Rated 9 out of 10 by J. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

They did all the calling and set up times for us to check homes out

Report a concern   December 7, 2024 — Rated 10 out of 10 by J. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Jenna has been great to work with, very accommodating and compassionate.

Report a concern   December 4, 2024 — Rated 10 out of 10 by J.A. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Jenna is phenomenal!!! The help she provided us in finding the best place for our loved one was invaluable. I would highly recommend her service to anyone in our situation. Her patience, attentiveness and understanding were so greatly appreciated. Jenna is amazing and not just at doing her job. She is a kind, sweet person whose genuine care and love for people shines through her. 10/10 for sure!

Report a concern   November 26, 2024 — Rated 10 out of 10 by J.A. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Jenna was very helpful in helping us navigate the overwhelming process of finding nice accommodations for our Mom. We made 3 choices & toured each and made an informed decision, all thanks to Jenna! Highly recommend!

Report a concern   November 26, 2024 — Rated 10 out of 10 by T.A. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Friendly and good response time

Report a concern   November 25, 2024 — Rated 10 out of 10 by T.G. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Great communication, helpful in finding assisted living and nursing care for both my parents. Highly recommend!

Report a concern   July 29, 2024 — Rated 10 out of 10 by J.P. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Our support person took care of setting up appointments for us after carefully listening to our needs. He answered random questions that came up for us and helped us drive to decision that turned out to be wonderful. We couldn't be happier.

Report a concern   July 20, 2024 — Rated 10 out of 10 by D.C. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

This was a highly emotional time for my family. CarePatrol was professional, compassionate and kind. Mom had to be moved and we were struggling to make decisions. I would highly recommend CarePatrol.

Report a concern   July 20, 2024 — Rated 10 out of 10 by T.W. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

So helpful in finding resources, strategies and placement!

Report a concern   July 8, 2024 — Rated 10 out of 10 by T.B. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

It was a confusing time to figure out what my mom needed for care and housing. I appreciated the thought that the team put in to review my mom’s notes, ask questions about her lifestyle, wants and needs so we could narrow down our choices.

It was also very helpful to have a partner to go on visits with to make sure I was getting all the information I needed.

Report a concern   July 2, 2024 — Rated 10 out of 10 by T.W. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Jenna Miller genuinely cares about the people she is working with and takes into consideration the many dynamics possible .

Report a concern   July 2, 2024 — Rated 10 out of 10 by K.C. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Jenna helped me and my sisters find the perfect place for our mom. It was a tough decision to have our mom go into assisted living but Jenna made that transition smooth for all of us girls and more importantly, for our mom.

Report a concern   June 14, 2024 — Rated 10 out of 10 by M.P. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

The knowledge and kindness I received was exceptional! When pressed to find a safe place for my dad after a dementia diagnosis, having experienced women on my side was invaluable! I had limited time to find a place that would accept my dad and they were by my side the whole time. I cannot fully express to MaryBeth or Madelyn my gratitude:)

Report a concern   June 10, 2024 — Rated 10 out of 10 by T.P. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Carepatrol was very helpful I finding a place for Mom

Report a concern   June 8, 2024 — Rated 10 out of 10 by S.F. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Great service. They were a big help in time of need.

Report a concern   June 3, 2024 — Rated 10 out of 10 by M.B. CarePatrol of Grand Rapids West - Kalamazoo
What did you like about your experience with CarePatrol of Grand Rapids West - Kalamazoo?

Very prompt with initial contact with me, when hospital referred my friend's case to them for help finding an assisted living facility. Within 24 hours of that first conversation, I received an email with a list of facilities that would accept him, in his situation. They said up a tour appt with the 2 I was interested in. One of their reps was with me on each tour. From first contact on Monday, to that same week on Friday, we had confirmed his move in date, transferring smoothly from rehab to them. It was very important that my friend not go back to his apartment, as he was no longer ale to care for himself.
God answered our prayers with this wonderful organization.
God is good!


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